Forward-thinking, skilled at operating departments efficiently and safely to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile Operations Supervisor successful at taking on challenges with a resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Edgewell Personal Care Co
03.2020 - Current
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Mantained internal operational standards and productivity targets.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Compiled training materials for new employees and tracked skill development.
Encouraged and promoted ideas aligned to business needs and benefits.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Conducted root cause analysis in deficient areas to identify and resolve issues.
managed, developed and trained staff, monitored goals, conducted performance reviews.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Kept high average of performance evaluations.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Completed bi-weekly payroll for 45 employees.
Interceded between employees during arguments and diffused tense situations.
Operations & Administrative Support Analyst
Edgewell Personal Care Co
06.2018 - 03.2020
Collaborated with operations team to provide excellent customer service and foster positive work environment.
Performed administrative duties and prepared operational procedures to assist operations support manager.
Created and maintained well-organized electronic and hard copy files to support business processes.
Participated in operations team meetings to coordinate and assign project management tasks.
Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
Analyzed and evaluated operational issues and determined cost-effective solutions.
Evaluated current processes to develop improvement plans.
Produced detailed and relevant reports for use in making business decisions.
Gathered, documented, and modeled data to assess business trends.
Core Crew Lead
Edgewell Personal Care Co/ The Agency
12.2012 - 06.2018
Trained employees in time management and proper ways to complete job duties.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Monitored team members to verify work quality and address concerns.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Pitched in to help on short-staffed job site and to meet looming project deadlines.
Established positive relationships with colleagues through high standards of effective communication.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Established and enforced policies and procedures to maintain high standards of work.
Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from lines.
Developed and implemented process improvements to increase productivity.
Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
Used variety of hand and power tools to complete tasks.
Cleaned and maintained tools, equipment.
Followed instructions and safety protocols to prevent accidents and injuries.
Followed instructions and safety protocols while operating machinery and equipment.
Hand Pack Assembler
The Agency/ Energizer
08.2012 - 12.2012
Completed tasks on time to meet quality and safety standards.
Followed safety protocols to maintain safe working environment.
Assembled parts correctly according to specifications, reducing quality issues.
Assembled production parts with high degree of accuracy and precision using hand and power tools.
Collaborated with team members to promptly complete tasks and maintain consistent workflows.
Inspected completed products to encourage quality and adherence to company standards.
Recognized and reported defective material and equipment to shift supervisor.
Participated in projects requiring assembly of large and small components.