Summary
Overview
Work History
Education
Skills
Timeline
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AMANDA PARKER

Rohnert Park

Summary

Dynamic Store Manager with a proven track record at Hallmark Gold Crown, excelling in customer service and problem-solving. Successfully increased sales revenue through innovative strategies and effective team leadership. Knowledgeable, with a proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising.

Overview

9
9
years of professional experience

Work History

Store Manager

Hallmark Gold Crown
01.2022 - 05.2025
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained sufficient inventory levels to meet customer demands at all times.

Visual Sales Manager

The Container Store
05.2020 - 01.2022
  • Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
  • Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
  • Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
  • Oversaw visual merchandising for new store openings and store collateral change-outs.
  • Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
  • Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.

Store Manager

Kirkland's Home
08.2016 - 03.2020
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Completed routine store inventories.
  • Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

Terra Linda High School
Marin County
06-2010

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Store operations
  • Social media marketing
  • Visual merchandising
  • Product knowledge
  • Creative vision

Timeline

Store Manager

Hallmark Gold Crown
01.2022 - 05.2025

Visual Sales Manager

The Container Store
05.2020 - 01.2022

Store Manager

Kirkland's Home
08.2016 - 03.2020

High School Diploma -

Terra Linda High School

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AMANDA PARKER