Amanda Page
Moreno Valley,CA
Summary
Business professional with keen eye for administrative excellence and customer service. Track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Successfully manage to guide and control pedestrians and stopping traffic as necessary and safely. Ensure the safety of staff and children on campus at all times. Responding to emergency situations for staff and teachers. Enforcing campus rules and regulations.
Overview
8
8
years of professional experience
Work History
Receptionist
West Coast Dermatology Billers
08.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- communicated with clients, and updated client records and files.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow, filing, scanning.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Improved office efficiency by organizing and maintaining accurate patient and Dr. files and records.
- Used computer many programs.
Security
Beaumont Unified School District
02.2017 - 05.2021
- Supervised playgrounds and kids to obtain adequate safety coverage.
- Enhanced security measures, reducing incidents at school
- Also a crossing guard by implementing comprehensive security protocols and procedures for children and parent safety
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members, kids, and parents
Education
A.A - Human Services
Crafton Hills College
Yucaipa, CAA.A - Human Services
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
Glen View High School
939 E 10th St, Beaumont CA 9222308-2008
Skills
- Organization skills
- Time management
- Telephone skills
- Customer and client relations
- Verbal and written communication
- File management
- Document management
- Information protection
- General security
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
Timeline
Receptionist
West Coast Dermatology Billers
08.2021 - Current
Security
Beaumont Unified School District
02.2017 - 05.2021
A.A - Human Services
Crafton Hills College
A.A - Human Services
San Bernardino Valley College
High School Diploma -
Glen View High School
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