Amanda Overton
Summary
Proactive Server with extensive experience in customer relationships and maintaining health and safety protocols. Skilled in POS system management, cash handling, and providing personalized wine recommendations. Strong work ethic with a focus on enhancing customer satisfaction and supporting inventory control.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Server
Rusty Anchor Restaurant
08.2024 - Current
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Sales Associate
Dirty Laundry Vineyard
07.2024 - 10.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased customer satisfaction by providing personalized wine recommendations based on individual tastes and preferences.
- Educated customers on proper wine storage techniques, improving their overall experience with purchased products.
- Assisted management in inventory control, ensuring optimal stock levels for all featured wines.
Administration and Sales
Autumn Fencing and Construction
03.2024 - 06.2024
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Identified areas of risk during preconstruction phase, recommending appropriate mitigation strategies to prevent costly delays or changes later on in projects.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Survey Assistant
Allnorth Consultants Ltd
11.2022 - 10.2023
- Increased team productivity by assisting with equipment setup, calibration, and maintenance.
- Maintained up-to-date knowledge of surveying equipment, resulting in accurate measurements and increased efficiency.
- Enhanced data accuracy by meticulously collecting and recording survey measurements.
- Assisted in the completion of various land surveys for efficient project development.
Education
Office Administration
AAA Academy
Lloydminster, AB01-2007
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- POS System proficiency
Timeline
Server
Rusty Anchor Restaurant
08.2024 - Current
Sales Associate
Dirty Laundry Vineyard
07.2024 - 10.2024
Administration and Sales
Autumn Fencing and Construction
03.2024 - 06.2024
Survey Assistant
Allnorth Consultants Ltd
11.2022 - 10.2023
Office Administration
AAA Academy
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