Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Amanda Okolisan

Burlington,Canada

Summary

Highly versatile and proactive individual with extensive experience in customer service, office support, and fostering positive client interactions. Adept at managing front office operations, resolving customer inquiries, and creating organized and welcoming environments. Demonstrates professionalism, adaptability, and a strong commitment to excellence in every role. Committed to contributing value through outstanding communication and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate & Cashier

Michaels
Burlington, Ontario
11.2024 - Current
  • Delivered exceptional customer service by assisting customers with product selection and resolving inquiries.
  • Operated cash registers and handled transactions accurately, including cash, credit, and gift card payments.
  • Maintained store displays and ensured shelves were fully stocked and organized.
  • Promoted sales by upselling products and informing customers of ongoing promotions.
  • Supported inventory management by conducting stock counts and restocking as needed.
  • Collaborated with team members to meet store goals and provide training for new employees.

CHILDCARE PROVIDER

North Burlington Baptist Church
Burlington, ON
02.2017 - Current
  • Company Overview: Being a childcare at church is a transformative experience that nurtures patience, empathy, and adaptability
  • It hones my communication and leadership skills, fostering creativity and a strong sense of teamwork
  • Engaging with diverse backgrounds enhances cultural sensitivity, while conflict resolution becomes a valuable asset
  • It allows me to create a safe and nurturing environment where children can learn, play, and grow in their faith
  • I have the opportunity to positively impact their lives by fostering a sense of community, instilling values, and sharing the love and teachings of our faith
  • Being a childcare at church is a transformative experience that nurtures patience, empathy, and adaptability

Gym Receptionist & Membership Sales

Pure Muscle & Fitness
Burlington, ON
02.2024 - 09.2024
  • Welcomes and assists members and guests with a friendly and professional demeanor.
  • Provides outstanding customer service, addressing and resolving patron concerns effectively.
  • Manages new account setups, including paperwork collection, and accurate data entry.
  • Maintains updated member records to ensure the integrity of the system's information.
  • Offers guidance on proper gym equipment use, fostering a safe and inclusive environment.
  • Operates telephone switchboards, efficiently handling and forwarding calls.

Head Hostess

Earls Kitchen + Bar
Burlington, ON
06.2022 - 09.2024
  • Company Overview: Being a host at a busy restaurant is a dynamic role that equips individuals with invaluable skills
  • The fast-paced environment cultivates effective multitasking and organizational abilities as hosts manage reservations, seating arrangements, and customer flow
  • Interacting with a diverse range of patrons enhances communication skills and the ability to remain composed under pressure
  • The role demands quick thinking and adaptability, particularly during peak hours, fostering a proactive and problem-solving mindset
  • Additionally, the continuous interaction with guests hones customer service skills, contributing to the development of a warm and welcoming demeanor
  • Overall, being a host at a bustling restaurant not only provides practical experience in hospitality but also instills qualities essential for success in various professional settings
  • Being a host at a busy restaurant is a dynamic role that equips individuals with invaluable skills

FOSTERING AND HELP TRAINING FUTURE GUIDE DOGS

Lions club Foundation of Canada Dog Guides
Burlington, ON
03.2019 - 11.2021
  • Company Overview: Fostering and raising a guide dog not only exemplifies a commitment to service but also cultivates a skill set highly applicable in the professional realm
  • The responsibility of caring for and training a guide dog instills strong time management, adaptability, and effective communication skills
  • This experience enhances empathy, fostering a collaborative and team-oriented mindset crucial in any workplace
  • Problem-solving becomes second nature, and the ability to manage stress is honed through the challenges of guide dog training
  • Fostering and raising a guide dog not only exemplifies a commitment to service but also cultivates a skill set highly applicable in the professional realm

Education

Bachelor of Arts Honours - Psychology & Neuroscience

University of Guelph
Guelph
04.2028

High School Diploma -

Nelson High School
Burlington
06.2024

Skills

  • Active listening
  • Sales techniques
  • Event coordination
  • Appointment scheduling
  • Exceptional Communication
  • Customer Service Excellence
  • Telephone Etiquette
  • Team Collaboration and Training
  • Data Collection and Analysis
  • Laboratory Safety Procedures
  • Precision and Attention to Detail
  • Scientific Writing and Reporting
  • Research Methodology
  • Critical Thinking and Problem-Solving

Certification

  • SPCC- ICE certification
  • Red Cross Certification
  • CPR (C)
  • First Aid and AED Training
  • Standard Lifesaving
  • Infection Control

Affiliations

Consistently achieved Honor Roll status throughout high school, demonstrating a strong commitment to academic excellence. Maintained a high GPA, showcasing dedication, discipline, and effective time management skills.

References

References available upon request.

Timeline

Sales Associate & Cashier

Michaels
11.2024 - Current

Gym Receptionist & Membership Sales

Pure Muscle & Fitness
02.2024 - 09.2024

Head Hostess

Earls Kitchen + Bar
06.2022 - 09.2024

FOSTERING AND HELP TRAINING FUTURE GUIDE DOGS

Lions club Foundation of Canada Dog Guides
03.2019 - 11.2021

CHILDCARE PROVIDER

North Burlington Baptist Church
02.2017 - Current

Bachelor of Arts Honours - Psychology & Neuroscience

University of Guelph

High School Diploma -

Nelson High School

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Amanda Okolisan