Amanda Nixon
Orangeville
Summary
Dynamic Owner/Operator at Custom Cut Shelving with a proven track record in operations management and exceptional customer service. Successfully streamlined processes, enhancing efficiency and reducing costs. Skilled in business planning and staff training, fostering strong supplier relationships to secure favorable terms and ensure compliance with regulations.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Custom Cut Shelving
09.2006 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
Education
Business Administration And Management
Humber College
Toronto06.2006
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
Languages
English
Professional Working
Timeline
Owner/Operator
Custom Cut Shelving
09.2006 - Current
Business Administration And Management
Humber College
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