Summary
Overview
Work History
Education
Skills
Maritime experience
Hobbies and Interests
Timeline
Generic

AMANDA NEWITT

Kelowna,British Columbia

Summary


Experienced with overseeing luxury yacht operations and delivering high-quality guest experiences. Utilizes strong organizational and leadership skills to manage and train staff effectively. Track record of maintaining impeccable service standards and ensuring smooth, efficient operations.

Overview

23
23
years of professional experience

Work History

Home Maker

Freelacer
05.2010 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Chief Stewardess

M/Y Allegria
01.2008 - 08.2008
  • Manager of the interior team
  • Silver service, budgeting, preparing for the trips and overseeing all the cleaning and preparation that went into every detail to make the guests stay memorable
  • Implemented effective communication strategies among departments to ensure smooth daily operations.
  • Coordinated seamless transitions between charter bookings by managing efficient turnaround times.
  • Collaborated with the Captain to plan and execute successful charters, resulting in repeat business.
  • Served as a key liaison between guests, management teams ashore, owner representatives and other stakeholders involved in vessel operations.

Service Stewardess

M/Y Laurel
09.2006 - 12.2007
  • Daily tasks include silver service, cocktail service as well as meal setup and interior decoration
  • Duties, service and general work ethic were that of a very high profile mega yacht
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
  • Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
  • Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.

Second Stewardess

M/Y Ronin
10.2005 - 08.2006
  • My responsibilities were mostly turndown and detailing whilst also understudying the chief stewardess to appreciate the detail and level of service that is required to run a department both smoothly and efficiently
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Increased efficiency by assisting with inventory management and restocking supplies as needed.
  • Aided in menu presentation, accurately describing dish ingredients and preparation methods when requested by guests.
  • Assisted in training new staff members, fostering a positive team environment and promoting efficient service.

Stewardess/Deckhand

M/Y Osiana
03.2005 - 08.2005
  • Assisting with wash downs, anchoring and docking during down time and concentrating on guest duties during the season of both charters and private guest cruises
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
  • Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
  • Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.

Youth Care Worker

St Amant Center
04.2002 - 01.2005
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.

Education

Fashion Business & Creative Arts Diploma -

John Casablancas Institute of Applied Arts

Skills

  • Teamwork and Collaboration
  • Dependable and Responsible
  • Excellent Communication
  • Multitasking Abilities
  • Calm Under Pressure
  • Problem Resolution
  • Organization and Time Management
  • Verbal Communication
  • Customer Service
  • Problem-Solving
  • Friendly, Positive Attitude

Maritime experience

  • Chief Stewardess, M/Y Allegria, 153 foot, 01/01/08, 08/31/08, Managed the interior team of 3 girls., Supervised and trained staff., Provided silver service and budgeting., Prepared for trips and oversaw cleaning and preparation., Bartending and planning events.
  • Service Stewardess, M/Y Laurel, 240 foot, 09/01/06, 12/31/07, Performed silver service and cocktail service., Meal setup and interior decoration., Maintained high service standards.
  • Second Stewardess, M/Y Ronin, 192 foot, 10/01/05, 08/31/06, Handled turndown and detailing., Understudied the chief stewardess.
  • Stewardess/Deckhand, M/Y Osiana 2, 115 foot, 03/01/05, 08/31/05, Assisted with wash downs, anchoring, and docking., Focused on guest duties during charters and private cruises.

Hobbies and Interests

  • Running
  • Swimming
  • Camping
  • Hiking
  • Snowboarding
  • Ice skating
  • Designing and sewing garments

Timeline

Home Maker

Freelacer
05.2010 - Current

Chief Stewardess

M/Y Allegria
01.2008 - 08.2008

Service Stewardess

M/Y Laurel
09.2006 - 12.2007

Second Stewardess

M/Y Ronin
10.2005 - 08.2006

Stewardess/Deckhand

M/Y Osiana
03.2005 - 08.2005

Youth Care Worker

St Amant Center
04.2002 - 01.2005

Fashion Business & Creative Arts Diploma -

John Casablancas Institute of Applied Arts

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AMANDA NEWITT