AMANDA MURPHY
Ontario,Canada
Summary
Detail-oriented Environmental Service Aide with strong time-management and communication skills. Proven ability to execute sanitation and infection control techniques effectively. Experienced in identifying fire hazards and adhering to housekeeping policies, ensuring a safe and clean environment. Committed to delivering high-quality work with minimal supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Environmental Services Aide
Toronto General Hospital
Toronto, Ontario
11.2023 - Current
- Performing routine cleaning (surface disinfection, mopping, vacuuming, dusting, etc.) of all areas of the facility including but not limited to operating rooms, occupied patient rooms, clinic areas, nursing stations, waiting rooms, lobbies, washrooms, offices, kitchens, utility rooms, corridors, morgues, equipment, and public areas in accordance with quality standards, procedures, and training. Replenishing washroom supplies.
- Removing and handling recycling, compost, garbage, biomedical and cytotoxic waste in accordance with procedures and legislation.
- Utilizing cleaning chemicals (i.e. bleach) and equipment (such as ladders, mops, vacuums and some motorized cleaning equipment) in accordance with training and procedures.
- Wearing required Personal Protective Equipment (PPE) and uniform as required.
- Performing other duties in support of the Housekeeping function; performing cross-functional and other duties as assigned and/or required.
Cleaner / Cleaner Trainer
Dhyana Cleaning
Toronto, Ontario
12.2018 - 09.2023
- Maintained clear communication with owner on property conditions and updates.
- Deep cleaned kitchens and bathrooms to ensure guest satisfaction.
- Thoroughly dusted, swept, vacuumed, and mopped all floors across properties.
- Laundered towels and bedding in preparation for incoming guests.
- Redressed beds, pillows, and couches while arranging fresh towels in bathrooms.
- Wiped and disinfected all surfaces, including light switches and doorknobs.
- Accessed all lock boxes and keys for efficient property management tasks.
- Washed windows, walls, and ceilings to uphold cleanliness in commercial buildings.
Housekeeper
Toronto Marriot City Centre Hotel
Toronto, Ontario
10.2016 - 11.2018
- Maintained cleanliness and sanitation of guest rooms daily to ensure welcoming atmosphere.
- Replenished supplies and amenities to uphold service standards in all rooms.
- Assisted guests with requests, delivering friendly and prompt service consistently.
- Collaborated with team members to enforce cleanliness standards across hotel facilities.
- Reported maintenance issues swiftly to enhance guest safety and satisfaction.
- Cleaned bathrooms, including toilets, tubs, showers, and sinks to ensure hygiene.
- Swept, mopped floors, vacuumed carpets, dusted furniture, and wiped down surfaces efficiently.
- Emptied trash receptacles throughout property to maintain cleanliness.
Cleaner/Housekeeper
Concierge Home Services
Toronto, Ontario
08.2013 - 09.2016
- Maintained high cleanliness standards in residential properties through thorough cleaning methods.
- Organized cleaning supplies and equipment to enhance workflow efficiency.
- Performed deep cleaning tasks on carpets and upholstery using steam equipment.
- Trained new staff on effective cleaning procedures and industry best practices.
- Communicated with clients to assess specific cleaning requirements and preferences.
- Managed time effectively to ensure prompt completion of all cleaning tasks.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors to uphold hygiene standards.
- Adhered to safety protocols to maintain a secure working environment.
Education
OSSD -
Bluevale Collegiate Institute
Waterloo, ON07.2010
Skills
- Surface disinfection and sanitation
- Chemical handling and safety
- Waste management practices
- Equipment operation and maintenance
- Housekeeping standards
Certification
- Ontario Smart Serve
- Workplace Hazardous Materials Information System
- Worker Health and Safety Awareness
References
Available upon request
Additional Attributes
- Reliable and accountable
- Highly motivated and adaptable
- Excellent written and verbal communication skills
- Empathetic and compassionate with a true passion for people
- A proactive and strategic problem solver
- Organized and highly efficient
Timeline
Environmental Services Aide
Toronto General Hospital
11.2023 - Current
Cleaner / Cleaner Trainer
Dhyana Cleaning
12.2018 - 09.2023
Housekeeper
Toronto Marriot City Centre Hotel
10.2016 - 11.2018
Cleaner/Housekeeper
Concierge Home Services
08.2013 - 09.2016
OSSD -
Bluevale Collegiate Institute