Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Murphy

Verner,ON

Summary

Dynamic business owner with a proven track record at Three Spuds Chip Stand, excelling in operations management and strategic planning. Enhanced customer satisfaction through exceptional service and effective relationship management. Skilled in staff training and development, fostering a motivated team to drive brand growth and operational efficiency.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Three Spuds Chip Stand
03.2024 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Patient Transporter

North Bay Regional Health Centre
12.2010 - 04.2025
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Maintained confidentiality of patient data and condition to safeguard health information.

Education

High School Diploma -

West Ferris High School
North Bay, ON

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Sales negotiation
  • Negotiation
  • Inventory management
  • Relationship management
  • Operational reporting
  • Marketing strategy development
  • Staffing

Languages

English

Timeline

Owner/Operator

Three Spuds Chip Stand
03.2024 - Current

Patient Transporter

North Bay Regional Health Centre
12.2010 - 04.2025

High School Diploma -

West Ferris High School

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Amanda Murphy