Amanda Mitchell
Middle Arm,NL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Bayco Sales and Services
02.2018 - 04.2021
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Opened and closed cash registers, balanced cash drawers, and made deposits
- Answered phone professionally and courteously and used proper phone greeting techniques.
FRONT DESK ASSOCIATE
Baie Vista Inn
08.2015 - 08.2016
- Maintained cleanliness of the front desk area and lobby for a welcoming atmosphere
- Processed payments with accuracy using cash registers, credit card machines, and POS systems
- Greeted guests in a professional and friendly manner, ensuring their needs were met
- Inspected rooms prior to guest arrival for cleanliness standards compliance
- Conducted shift change procedures including assigning tasks to colleagues
- Created daily reports of room availability for management review on a regular basis
- Greeted customers upon arrival and provided assistance with check-in.
HOME CARE AIDE
Joyce and Cyril Noble
04.2013 - 05.2015
- Assisted clients with activities of daily living such as meal preparation, light housekeeping, laundry, errands and shopping
- Encouraged independence by assisting clients with self-care activities like walking, eating, toileting and grooming
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Transported clients and served as support person for doctors' appointments.
Education
2 Year Office Administration - Office Administration/ Medical Office Procedures
Keyin College-Diploma 2023
Distributed Learning11.2023
GRADE 12 DIPLOMA -
University Heights
Waterloo, Ontario06.2003
Skills
- Sales Training
- Cash Register Operation
- Stocking and Replenishing
- Customer Service
- Sales Expertise
- Adapt to Diverse Groups
- Time Management
- Listening Skills
- POS System Operations
- Sales and Marketing
Certification
Standard first aid-CPR Canadian Red Cross -2023
References
References available upon request
Timeline
SALES ASSOCIATE
Bayco Sales and Services
02.2018 - 04.2021
FRONT DESK ASSOCIATE
Baie Vista Inn
08.2015 - 08.2016
HOME CARE AIDE
Joyce and Cyril Noble
04.2013 - 05.2015
2 Year Office Administration - Office Administration/ Medical Office Procedures
Keyin College-Diploma 2023
GRADE 12 DIPLOMA -
University Heights
Standard first aid-CPR Canadian Red Cross -2023
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