Amanda Miller

• Deliver exceptional customer service and ensure client retention.

• Develop leads, schedule appointments, and exceed sales targets.

• Assist clients with strategic financial planning.

• Recruited, trained, and managed sales staff.

• Streamlined branding and enhanced Wine Club and guest experiences.

• Improved e-commerce strategy, website, and social media.

• Developed 5-year sales projections and optimized shipping costs.

• Planned and executed successful Wine Club events.

• Increased net revenue by 37% YOY.

• Oversaw operations and drove departmental growth.

• Led teams, enhanced guest experiences, and fostered a positive culture.

• Optimized operations through P&L analysis.

• Secured new business and developed revenue-focused programs.

• Boosted Tasting Room sales by 14% through promotions and outreach.

• Managed staff, inventory, and daily operations.

• Delivered exceptional service, fostering customer loyalty.

• Organized events and wholesale guest experiences.

• Partnered with Marketing and provided performance reports.

• Led 40 staff across various departments, driving growth and operational efficiency.

• Increased pool operations by 61%, supporting wine sales and Club Membership retention.

• Contributed to budgeting, P&L tracking, and maintained high customer service standards.

• Oversee daily front-of-house operations for the hotel restaurant, ensuring smooth service and guest satisfaction.