Amanda Mendoza

• Insure all slot related internal controls, regulatory requirements and other standard operating procedures are adhered to.
• Validate the integrity of the slot system data.
• Conduct a periodic review of various procedural actions.
• Distribute a set of slot reports, by preparing morning "Flash Reports", that gives slot win and the casino-wide slot hold percentage and an afternoon Accounting Report that gives the final audited numbers for the casino slot win.
• Preform series of audits to validate slot system data by net win and machine win formula.
• Identify and correct erroneous slot system data by further investigation and compare two data sources by identifying variance and appropriate action to resolve variance.
• Communicate with department managers of all discrepancies and variance.
• Scan paperwork to help support exceptions and documentations of discrepancies.
• Fulfill administrative functions such as preparing and filing reports, attach emails and sending files to specific department management, internal controls and data entry.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Completed daily domestic tasks in shelters and group homes to assist people in need.
• Fostered sense of community, organizing neighborhood gatherings.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.

• Check and Changed Inventory and Breeder Units welfare including water change, enrichment and 5K0g-5K20
• Record any abnormality, deviant, quantity changes of mice using tablets and record on Breeder or Inventory cage cards accurately.
• Examined animals for injury or illness and documented symptoms for veterinarian review using Animal Health report.
• Cleaned and sanitized equipment and surfaces to protect animal and staff health.
• Trained on euthanasia using CO2 station and secondary euthanasia, decap, cervical and thoracic using equipment.
• Create set up Breeder Units for Make-up, discard male and female retirement, non-productive and fill in red-lines. Monitor Breeders success in mating and record quantity of litters dropped. Wean any pups at 3 weeks and create inventory cage

(wean cage, wire-bar lid filter tops, enrichment).

• Shipping orders accurately per customers request ( wean weigh order, NatMom order, wean order, and regular standard shipping. Use strap machine to ensure shipping container is secured.
• Receive DMates during Mayflower.
• Sampling and recording Fecal, GQC and TGS
• Performed animal care duties such as weekend welfare check, Animal Health report and welfare concerns to promote and monitor animal health under care of The

Jackson Laboratory.

• Followed food safety regulations pertaining to sanitation, food handling and storage.
• Operated cash register to process cash, check, credit card transactions and coupons.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Performed variety of duties related to food service.
• Maintained order and cleanliness of work areas to conform with health codes.
• Maintained professional demeanor during interactions with customers and co-workers.
• Acquired new skills to support team and further accommodate customer needs.
• Monitored inventory to keep adequate stock of food items and supplies.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
• Restocked customer and crew areas with necessary supplies and rotated stock as required.
• Developed time management skills to effectively handle multiple tasks simultaneously while maintaining attention to detail under pressure.
• Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
• Monitored all areas for security issues, trash problems and cleaning needs.
• Exceeded sales targets by upselling menu items during transactions while providing personalized recommendations based on customer preferences.
• Participated in ongoing training initiatives to stay current on industry trends, best practices, and company standards for excellence in service delivery.
• Trained new team members in company policies and procedures, ensuring smooth onboarding and integration into the existing crew.
• Worked different stations to provide optimal coverage and meet production goals.