Detail-oriented material handler with expertise in forklift operation and warehouse safety. Proven ability to streamline workflow processes while maintaining a clean, organized workspace. Committed to enhancing productivity and ensuring compliance with safety regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Material Handler
Cronos Group
Stayner, ON
06.2024 - Current
Operated forklifts and pallet jacks to transport materials efficiently within the facility.
Loaded and unloaded shipments, ensuring accurate inventory management and tracking.
Conducted regular safety checks on equipment, maintaining compliance with safety regulations.
Collaborated with team members to streamline workflow processes and enhance productivity.
Assisted in maintaining a clean and organized workspace to support operational efficiency.
Implemented best practices for material handling, reducing waste and improving turnaround time.
Monitored inventory levels, reporting discrepancies to management for timely resolution.
Trained new staff on safe material handling procedures and company protocols effectively.
Transported inventory items to appropriate locations.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Performed cycle counts and inventory control to accurately track product levels.
Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Cleaner
Molly Maid
Wasaga Beach, ON
03.2023 - 06.2024
Executed thorough cleaning protocols in residential and commercial spaces, ensuring high standards of cleanliness.
Utilized appropriate cleaning supplies and equipment for various surfaces to maximize efficiency and effectiveness.
Maintained inventory of cleaning supplies, coordinating reordering to prevent shortages and ensure operational readiness.
Trained new staff on cleaning techniques and safety procedures, fostering a culture of teamwork and adherence to standards.
Implemented time management strategies to complete tasks within scheduled timeframes while maintaining quality control.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Provided assistance to other staff members with cleaning of difficult areas.
Manager
SoftMoc
Cookstown, ON
09.2020 - 04.2021
Oversaw daily operations to enhance team productivity and customer satisfaction.
Implemented training programs to improve staff performance and service quality.
Monitored inventory levels, ensuring timely replenishment and minimizing stock discrepancies.
Developed operational strategies to streamline processes and reduce costs effectively.
Led team meetings focused on performance improvement and goal alignment.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Assistant Manager
GUESS Factory
Cookstown, ON
07.2017 - 04.2019
Led team to achieve sales targets through strategic merchandising and promotional initiatives.
Implemented training programs, enhancing staff performance and product knowledge across the store.
Analyzed inventory levels, optimizing stock management and reducing excess merchandise.
Coordinated with visual merchandising team to maintain brand standards and improve customer experience.
Oversaw daily operations, ensuring compliance with company policies and procedures to enhance service quality.
Mentored junior staff, fostering professional development and improving team collaboration.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Manager
Bluenotes
Orillia, ON And Barrie, ON
10.2017 - 07.2018
Analyzed sales data to identify trends, informing inventory management decisions.
Coordinated between departments to ensure efficient communication and workflow execution.
Enhanced customer engagement through tailored service initiatives, boosting repeat business.
Managed and motivated employees to be productive and engaged in work.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Improved marketing to attract new customers and promote business.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Merchandise Manager
JYSK
Barrie, ON
04.2017 - 07.2018
Developed and implemented merchandise strategies to optimize product placement and enhance customer experience.
Analyzed market trends to inform product assortment decisions and drive sales growth.
Collaborated with cross-functional teams to execute promotional campaigns and inventory management initiatives.
Trained and mentored junior staff on best practices in merchandising and inventory control processes.
Managed visual merchandising standards to ensure brand consistency across all retail locations.
Led inventory audits to maintain accuracy in stock levels and reduce shrinkage rates.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
Sales Associate
Marks Work Wearhouse
Barrie, ON
10.2014 - 04.2017
Assisted customers in product selection, ensuring a positive shopping experience.
Maintained knowledge of sales promotions and product features to enhance customer engagement.
Trained new sales associates on company policies and effective sales techniques.
Collaborated with team members to achieve monthly sales targets and improve store performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON
04-2002
Skills
Material handling
Loading and unloading
Order picking
Positive attitude
Workplace cleanliness
Heavy lifting
Package handling
Warehouse operations
Attention to detail
Shipping and receiving
Materials handling and transport
Teamwork and collaboration
Forklift operation
Warehouse safety
Truck loading and unloading
Pallet jack operation
Warehouse organization
Material identification
Languages
English
Native or Bilingual
Certification
Forklift certified By the cronos group - April 2025