Amanda Medeiros Silva
Barrie,ON
Summary
As a responsible and experienced working professional, I have demonstrated and developed leadership, organizational and great communication skills. I am one who goes above and beyond basic administrative tasks and takes on multiple projects at once with strong diligence and excellent work ethic. I bring a positive attitude and great enthusiasm and strength in boosting company morale as well as being dedicated and committed to approaching tasks and challenges with confidence and keen attention to detail, accuracy and efficiency.
Overview
11
11
years of professional experience
Work History
Customer Service & Administrative Clerk
DJA CARPENTRY INC
01.2018 - 05.2023
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Entered data into system and updated customer contacts with information to keep records current.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Created and updated records and files to maintain document compliance.
- Arranged meetings and appointments and updated records to assist management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Customer Service & Administrative Clerk
CEDAR SPRINGS WATER
01.2014 - 08.2017
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Entered data into system and updated customer contacts with information to keep records current.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated records and files to maintain document compliance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Composed inter-office correspondence and provided product and service information to customers.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Bookkeeping & Administrative Clerk
DIAMOND TREE ACCOUNTING
09.2012 - 12.2013
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Entered data into system and updated customer contacts with information to keep records current.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created and updated records and files to maintain document compliance.
- Implemented orderly, organized filing systems for easy record retrieval.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Maintained inventory of office supplies and placed orders.
Education
High School Diploma -
Bear Creek Secondary School
Barrie, ON06.2011
Skills
- Keen attention to detail & accuracy
- Professional demeanor
- Exceptional management & organizational skills
- Great analytic and problem solving skills
- Excellent time management & multitasking skills
- Professional phone etiquette & administrative skills
- Bookkeeping familiarity
- Works well under pressure
- Strong worth ethic & fast Learner
- Great communication & people skills
- Office management & clerical skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Customer Service & Administrative Clerk
DJA CARPENTRY INC
01.2018 - 05.2023
Customer Service & Administrative Clerk
CEDAR SPRINGS WATER
01.2014 - 08.2017
Bookkeeping & Administrative Clerk
DIAMOND TREE ACCOUNTING
09.2012 - 12.2013
High School Diploma -
Bear Creek Secondary School
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