Amanda McTavish
Beaverton,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Administrator/Receptionist/Sales
MWI Metal Roofing
10.2023 - 07.2024
- Collecting payments from customers
- Taking orders to put into production in a timely matter
- Creating invoices, Sales orders
- Preparing quotes
- Ordering shop materials & construction supplies
- Assisted in hiring new employees
- Maintaining Inventory counts, data entry
- Basic Health and safety involvement
- Customer service - answering customers questions resolving issues with orders
- Sending important documents to the bookkeeper
- Filing Paper work
- Submitting payroll hours
- Depositing cheques and cash to the bank.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Payroll Administrator
Premier Bulk Systems
10.2022 - 10.2023
- Reconcile Load / Delivery Trips
- Process driver expenses for payment
- Reconcile fuel purchases, submit invoices for payment
- Reconcile drivers advances, submit invoices for payment
- Post Pay/Expenses in TMW
- Reconcile RRSP contribution
- Post Final pay in Ceridian
- Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
- Trained and mentored new payroll staff to apply best practices and follow department procedures.
- Submitted reports on payroll activities.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Add/delete, maintain individuals with group benefits and accident disabilities
- Verify trips in PC Miler & PeopleNet
- Reconcile Group benefits/accidents disability for invoice payment
- Maintain drivers profiles and pay contracts in TMW
- Care and control of all employees files
- Other duties as assigned
- Proficient in Microsoft office (Excel, Word).
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Managed payroll data entry and processing for 75+ employees to comply with predetermined company guidelines.
Yard Coordinator/Dispatcher
CN Worldwide/International Bulk Services/CN Oil & Gas
02.2017 - 10.2022
- Scaling trucks in and out.
- Create Bill of Ladings and make sure proper placards and MSDS sheets go with driver.
- Ensure correct routing of dispatched trucks to location.
- Communicate with foremen to facilitate their changing needs in products required, as well as any changes in jobs.
- Assist customers over phone and emails in courteous manner with respect to products, availability of trucks and scheduling.
- Use computer system to set up and manage loads and accounts, and distribute information to appropriate parties.
- Monitor vehicles and persons entering premises.
- Organize maintenance and testing of scale and other equipment as required.
- Conduct sampling and run quality test of products.
- Resolved disputes or conflicts among team members, fostering a positive work environment.
- Served as a liaison between Yard Coordinators from different shifts, facilitating seamless handovers during shift changes.
- Oversaw daily operations in yard, identifying areas for improvement and implementing appropriate changes.
- Managed logistics for incoming shipments, ensuring efficient unloading processes for timely product availability.
- Developed contingency plans to address unexpected challenges or disruptions in day-to-day operations.
- Improved customer satisfaction by providing timely responses to inquiries and addressing concerns promptly.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Managed efficient teams of up to 10 employees.
Material Handler/Machine operator
Broadridge Customer Communications
01.2006 - 07.2017
- 3 years experience operating Ricoh and Xerox cut sheet printers
- 8 years experience operating mail insert machines
- Hand inserting daily & couriered applications
- 2 years experience picking orders and removing output in timely manner to keep production area clean and up and running
- 3 years forklift experience
- Entering all transactions into the computer
- Shipping and receiving, loading and unloading trailers
- Daily inspection of machines and report and problems with equipment
- Quality inspection requirements and processes
- Courier processes [inbound and outbound]
- Stock transfers to storage locations
- Material request prioritization.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Education
High school Diploma -
Uxbridge Secondary School
Uxbridge, ON01.2001
Skills
- Shipping & Receiving
- Load & Unload
- Forklift
- Warehouse Experience
- Microsoft Word
- Reach Truck
- Materials Handling
- Manufacturing
- Quality Assurance
- Microsoft Office
- Ceridian
- Dayforce (1 year)
- Payroll (1 year)
- Customer service (5 years)
- Administrative experience (1 year)
- Pc miler
- Payroll Administration
- Mail handling
- File Organization
- Inventory Management
- Inbound phone call handling
- Office Management
- Attention to Detail
- Administrative Support
Certification
- Emergency First Aid CPR/AED Level A, 08/01/21
- Certified Forklift Operator, 11/01/19
- Counterbalance truck, 11/01/19, Class 4 lift code 3, Class 5 lift code 4, Class 1 lift codes 4, 5, 6
- Electric pallet truck, 11/01/19, Class 2 lift codes 6
- Narrow aisle, 11/01/19, Class 2 lift codes 1&3
- Battery & propane cylinder exchange, 11/01/19
- TDG certified
Additional Information
Able to learn quickly and get along with all levels of staff. Outgoing, reliable, motivated, positive, punctual and committed worker. Ability to exceed daily quota. Certified competent on counter balance electric & propane, Bendi & walkie & reach truck.
Languages
English
Full Professional
Timeline
Office Administrator/Receptionist/Sales
MWI Metal Roofing
10.2023 - 07.2024
Payroll Administrator
Premier Bulk Systems
10.2022 - 10.2023
Yard Coordinator/Dispatcher
CN Worldwide/International Bulk Services/CN Oil & Gas
02.2017 - 10.2022
Material Handler/Machine operator
Broadridge Customer Communications
01.2006 - 07.2017
High school Diploma -
Uxbridge Secondary School
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