Amanda McLellan
Overview
13
13
years of professional experience
Work History
Cashier
Shell Gibsons
Gibsons, BC
08.2018 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Homeless Shelter Worker
Unitarian Shelter
Nanaimo, BC
02.2018 - 06.2018
- Collaborated with team members to identify and accomplish agency objectives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted clients in receiving high-quality, appropriate care with best possible results.
- Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key messages.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supervised daily hygiene at the Nanaimo shower pilot project.
- Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
- Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
- Informally provided information on harm reduction
Administrative Assistant
Fisheries and Oceans Canada
Richmond, BC
12.2008 - 01.2010
- Directed customer communication to appropriate department personnel.
- Routed contracts, agreements, and invoices through proper signature process.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Met incoming guests and clients, offering immediate assistance.
Education
Beauty Therapy - Esthetics And Nail Care Technology
Dominelli International School of Esthetics
Burnaby, BC06.2003
Skills
- Customer Service
- Outstanding Client Care
- Multitasking and Time Management
- Judgment and Decision Making
- Verbal and Written Communication
- Creative Thinking
- Superior Attention to Detail
- Creative Thinking
- Licensed Cosmetologist
Timeline
Cashier
Shell Gibsons
08.2018 - 08.2021
Homeless Shelter Worker
Unitarian Shelter
02.2018 - 06.2018
Administrative Assistant
Fisheries and Oceans Canada
12.2008 - 01.2010
Beauty Therapy - Esthetics And Nail Care Technology
Dominelli International School of Esthetics