Summary
Overview
Work History
Education
Skills
Fun Facts
Acquired Skills And Knowledge
References
Languages
Timeline
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Amanda Mansfield

Quebec City,Canada

Summary

Dedicated and results-oriented Account Manager with 7 years of experience in customer success, sales, business development and strategic consulting roles, seeking to contribute my skills and expertise to drive customer sales and business success at embecta.

Overview

7
7
years of professional experience

Work History

Account Manager

PetalMD
Montreal, Canada
03.2022 - Current
  • Collaborate with C-Suite medical personnel and others to understand unique challenges, recommend Petal solutions, and build lasting partnerships
  • Work cross-functionally with Customer Success, Inside Sales, Customer Support, and Sales Engineering
  • Coordinate with clients to develop and implement hospital-wide optimal usage plans
  • Collaborate with key decision-makers within Petal and C-Suite personnel
  • Interview key members within the Health Organization
  • Showcase a profound understanding of Petal platform's abilities
  • Increase ARR through upsell and cross-sell
  • Conduct contract renewal negotiations
  • Strategically schedule quarterly reviews
  • Successfully execute the sales process.

Account Manager

Stove Builders International
Quebec, Canada
04.2020 - 02.2022
  • Proactively identify and engage new clients
  • Cultivate ongoing relationships with targeted account holders
  • Complete the implementation process and deliver customized training
  • Coordinate cross-functional efforts across various company departments.

Sales Representative

RM Recrutement International
Saint-Nicolas, Canada
03.2018 - 04.2020
  • Nurture and sustain relationships with key stakeholders
  • Prospect potential clients through cold calls
  • Provide comprehensive advisory and guidance to clients
  • Enhance and sustain the prominence of the employer brand
  • Collaborate closely with partners and clients to strategically identify and secure top-tier candidates.

English as a Second Language Teacher (Business English)

Anglais Riv-Sud
Levis, Canada
09.2016 - 12.2018
  • Prepare and revise course materials and presentations
  • Instill the correct mindset for learning and speaking a second language in a business setting
  • Teach effective business writing in English
  • Incorporate important grammar structure in effective business communications.

Education

Bachelor of General Studies - Psychology & Communication -

University of Indiana
01.2013

French as a Second Language -

Université Laval
01.2006

Skills

  • Ability to create and maintain strong relationships with internal teams and external clients
  • Effective communication abilities with diverse stakeholders, including c-suite medical personnel
  • Adaptability in a fast-paced environment
  • Fast learner, adapt easily to new situations, and well organized
  • Strong problem-solving skills

Fun Facts

  • I have traveled to more than 20 counties worldwide.
  • Mornings are my favorite time of the day.
  • I thrive in semi-organized chaos.

Acquired Skills And Knowledge

Fluent in English and French, Proficient in Microsoft, SAP Software, Sales Force, Stripe, Magento, HubSpot, Chargebee, Monday, Looker, Slack, Teams, Zoom, and more.

References

upon request

Languages

French
Full Professional
English
Native/ Bilingual

Timeline

Account Manager

PetalMD
03.2022 - Current

Account Manager

Stove Builders International
04.2020 - 02.2022

Sales Representative

RM Recrutement International
03.2018 - 04.2020

English as a Second Language Teacher (Business English)

Anglais Riv-Sud
09.2016 - 12.2018

Bachelor of General Studies - Psychology & Communication -

University of Indiana

French as a Second Language -

Université Laval
Amanda Mansfield