Accomplished office management and administration professional with a proven track record of enhancing productivity, efficiency, and service quality in diverse settings. Known for being a dependable, ethical, and reliable support specialist and leader, seamlessly integrating advanced organizational, technical, and business skills. Collaborates effectively with cross-functional teams to uphold operational and service excellence standards.
Overview
12
12
years of professional experience
Work History
Office Administrator
Krest Dental Ceramics
06.2023 - 06.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Office Manager/Accounting Administrator
Edmondson Ball Davies LLP
05.2012 - 09.2020
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Arranged corporate and office conferences for company employees and guests.
Sourced vendors for special project needs and negotiated contracts.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Reviewed and processed client payments, including electronic payments and check deposits.
Recorded deposits into, reconciled monthly bank accounts and tracked all expenses.
Established QuickBooks accounting system to reflect accurate financial records.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.