Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Mancini

Mirabel,Quebec

Summary

Dynamic Human Resources professional with a strong background in HR operations, talent acquisition, and employee relations. Skilled in full-cycle recruitment, performance management, and process improvement with a focus on enhancing organizational effectiveness. Dedicated to delivering innovative HR solutions and support to contribute to company growth and boost employee satisfaction.

Overview

4
4
years of professional experience

Work History

Human Resources Partner

Top Aces
Montreal, Quebec
01.2025 - Current
  • Actively participated in the implementation of initiatives and the development of common projects in collaboration with the HR team.
  • Advised managers and employees on HR policies, procedures, and best practices.
  • Supported managers and key stakeholders in communications, team meetings, recognition processes, employee relations, termination processes, and team building.
  • Oversaw and implemented the full-cycle employee performance review process.
  • Managed budget, workforce planning, and identified future staffing needs.
  • Assisted in the development and maintenance of salary structures and job evaluation systems of the respective business units.
  • Participated in the development, execution, and continuous improvement of talent acquisition strategies.
  • Lead full-cycle recruitment, including intake meetings, interviews, approvals, and onboarding.
  • Promoted the employer brand and acted as an ambassador for recruitment-related activities (job fairs, on-campus events, and other networking opportunities).
  • Collaborated with Compliance & Security teams to assess, maintain, and improve company policy and procedures.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Handled employee discipline and termination to address policy infractions.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Advised leadership team on best practices for developing effective teams and succession plans.

HR Operations Lead

KPMG
Montreal, Quebec
03.2022 - 01.2024
  • Directed and managed the day to day operations, activities, and programs within the HR Operations team.
  • Developed and implemented effective strategies to optimize operational performance.
  • Ensured the HR Operations team met all established service level agreements by providing leadership, support, and guidance.
  • Provided support for all employees, Partners, and retirees for high priority cases concerning National HR Policies and Programs (e.g vacation, flexible work, overtime, leaves of absence, retiree benefits).
  • Assessed the effectiveness & process flow of current HR Processes and assisted in automating through RPA.
  • Created standard operating procedures and process maps.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Conducted regular meetings with team members to discuss progress and identify areas for improvement.
  • Conducted exit interviews and completed employment termination paperwork.

Human Resources Coordinator

KPMG
Montreal, Quebec
05.2021 - 02.2022
  • Provided first level support for all employees, Partners, and retirees with questions concerning National HR Policies and Programs (e.g vacation, flexible work, overtime, leaves of absence, retiree benefits).
  • Maintained employee records in compliance with applicable laws and regulations.
  • Supported employees through sabbatical and parental leaves, short-term disability leaves, departures, and other KPMG processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Answered questions from staff regarding benefits packages, vacation time, or other HR-related matters.
  • Provided administrative support for HR projects and initiatives.
  • Facilitated internal communication regarding HR policies and updates.
  • Delivered client-focused service through phone, email, and live chat functions.

Education

Bachelor of Arts - Industrial Relations

McGill University
Montreal, QC
04-2020

Skills

  • Fluent in French and English
  • Microsoft Suite (Sharepoint, Word, Excel, Powerpoint)
  • Strong work ethic and dependable
  • Excellent people skills
  • Workforce planning
  • Employee relations
  • HR analytics
  • Employee engagement
  • Talent acquisition
  • HRIS systems (Peoplesoft, Oracle, UKG (Kronos), Personnel Management, ServiceNow)

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Human Resources Partner

Top Aces
01.2025 - Current

HR Operations Lead

KPMG
03.2022 - 01.2024

Human Resources Coordinator

KPMG
05.2021 - 02.2022

Bachelor of Arts - Industrial Relations

McGill University

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Amanda Mancini