Amanda Manchester
Blind Bay,BC
Summary
Dynamic Office Manager with a proven track record at BBR Management Inc., excelling in customer service and staff management. Successfully crafted sales campaigns and implemented software systems, enhancing operational efficiency. Renowned for problem solving and preparing detailed revenue reports, demonstrating strong analysis skills and a commitment to achieving performance goals.
Overview
7
7
years of professional experience
Work History
Office Manager
BBR Management Inc.
07.2022 - 04.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence or in person.
- Crafted sales campaigns and designed promotional materials.
- Selected and configured software systems for the gym and vacation rentals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared owner rental revenue reports and accurately calculated deductions and profits.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Trained office staff on resort procedures, software systems and basic accounting.
Owner
Lakeside Fitness
08.2018 - 01.2020
- Renovated, designed and built commercial gym and tanning in Scotch Creek, BC
- Created all marketing material, company advertising and promotions.
- Led campaigns to increase attendance and sales.
- Created and adhered to building and operating budget.
- Hired, trained and motivated employees to perform daily business functions.
- Created employee schedules, managed and executed payroll.
- Organized and scheduled classes including group fitness and yoga.
Education
Business Administration Diploma -
Thompson Rivers University
KamloopsSkills
- Customer service and rapport
- Excellent computer skills
- Staff management
- Goals and performance
Timeline
Office Manager
BBR Management Inc.
07.2022 - 04.2025
Owner
Lakeside Fitness
08.2018 - 01.2020
Business Administration Diploma -
Thompson Rivers University
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