Summary
Overview
Work History
Education
Skills
References
Timeline
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Amanda Lindstrom

Terrace ,BC

Summary

At Horizon Dental, I excelled as a Front Office Coordinator, mastering billing procedures and enhancing patient care through meticulous appointment scheduling and insurance verification. Demonstrated expertise in ClearDent, proactive communication skills, significantly improved office efficiency and patient satisfaction.

Overview

4
4
years of professional experience

Work History

Front Office/Hygiene Coordinator

Horizon Dental
Terrace Bc
11.2014 - 10.2018
  • Collaborated closely with the dentists and hygienists to coordinate treatment plans that met patients needs while considering insurance constraints or budget limitations when necessary.
  • Supported successful treatment outcomes for patients through accurate insurance verification and preauthorization processes.
  • Prepared insurance claim forms, explained benefits, and put together treatment plan estimates for patients.
  • Managed patient billing processes for timely, accurate payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Helped patients complete necessary medical forms and documentation for hospital treatment.

Education

High School Diploma -

Caledonia Secondary School
Terrace, BC

Office Assistant Certificate -

Northwest Community College (now Coast Mountain)
Terrace, BC

Skills

  • Billing Procedures (Insurance and patient)
  • Dental Terminology
  • Appointment Scheduling
  • Mail Sorting and Distribution
  • Proficiency with ClearDent
  • Phone and Email Etiquette

References

Christine Pipe

Office Manager, Horizon Dental

250-635-1213

Christine@horrizonterrace.ca

Edwarda DeViveiros

Accounts Management, Horizon Dental

250-635-1213

Timeline

Front Office/Hygiene Coordinator

Horizon Dental
11.2014 - 10.2018

High School Diploma -

Caledonia Secondary School

Office Assistant Certificate -

Northwest Community College (now Coast Mountain)

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Amanda Lindstrom