Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Lazarski

Trenton,ON

Summary

I am smart and well-organized, knowledgeable about support services, and have experience in coordinating support for individuals dealing with mental health issues: including counseling and community resources. I have always been a passionate advocate for clients' needs. I am motivated and skilled at meeting customer needs with expert support. I stay on top of demands in fast-paced environments. I maintain organized, clean, and safe work areas with diligent attention to important details. I am reliable, punctual, and successfully handle fast-paced work. I am experienced in computer programs such as: Microsoft, Power-point, Word, Excel,Notes, Mailchimp,Email etc. I have proven a willingness to take on any task to support the team and to help the business succeed. I off a strong work ethic, I easily adapt to change, and most importantly I am a people-centered person. I have always wished to find a career in which I can help people, and if given the opportunity I will exceed all expectations.

Overview

15
15
years of professional experience

Work History

Peer Counselling/ Media Support

Pregnancy Care Centre- PFCQW
09.2019 - 12.2021
  • Conducted needs assessments and referred clients to medical, social and community assistance and services.
  • Conducted Community and Pregnancy skills classes to promote self-sufficiency, education and support.
  • Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
  • Liaised with community services such as Career Edge, Highland Shores, Community Housing, CDC and the Food Bank for resources for clients.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Planned and managed community initiatives such as fundraising and organizing The Mom Event for Quinte West.
  • Managed diverse administrative needs, including recordkeeping, Client Case files and programming.
  • Furthered organization’s outreach and program success by cultivating successful partnerships with community leaders for support and sponsorship.
  • Represented organization in person at events, community gatherings, and online learning conferences.
  • Optimized strategies based on compiled data on community needs, demographics, and socioeconomic conditions.
  • Helped spot areas in need of improvement and program trends with consistent activity and client tracking.
  • Implemented community programs for services.

Office Manager/Small Business Owner

Inspired By The Tree Photography
08.2008 - Current
  • Handled communications between staff and customers, including producing error-free correspondence.
  • Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
  • Stored office supplies and kept meticulous inventory by performing item counts on a daily basis.
  • Promoted productivity by handling all administrative tasks, including schedules and correspondence.
  • Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.
  • Stayed on top of tracking procedures, updating databases and Wave/ Bookkeeping spreadsheets.
  • Managed all incoming and outgoing mail, packages, and faxes.
  • Coordinated successful conferences, meetings and special events including Sessions and Mini marathons.
  • Tracked finances, projects and schedules with diverse computer programs.
  • Organized and updated file systems, keeping records easily retrievable.
  • Offered friendly and knowledgeable customer service to clients to encourage a long-standing relationship.
  • Handled calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.
  • Handled all file demands, scanning, indexing, and storing physical records in the office.
  • Built positive relationships with office personnel and customers, strengthening connections and improving communication.
  • Prevented technical problems by maintaining equipment and troubleshooting issues.
  • Kept office file system highly organized and quickly retrieved needed records.
  • Completed work schedules, managed calendars, and arranged appointments.
  • Compiled, copied, sorted, and filed records of office activities, business transactions, and activities.
  • Delivered messages and ran errands.
  • Reviewed files, records, and other documents to obtain information to respond to requests.
  • Scheduled appointments, meetings and events in comprehensive master calendar.

Volunteer- Client Accreditation Board

Quinte Health Care
12.2023 - 01.2024
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cultivated interpersonal skills by building positive relationships with others.

Volunteer Activities Coordinator

Trenton Wesleyan Church
09.2012 - Current
  • Researched new ideas for programs and activities, taking into consideration participants' suggestions.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.

Education

Bachelor of Arts - Theatre, Sociology, Womens Studies

Queens University
Kingston, Ontario
12.2015

High School Diploma -

SFDCI
Smiths Falls, Canada
06.2004

Skills

  • Quick learner, empathetic, technology savvy, cooperative, hard working, and extremely compassionate
  • CPR/First Aid/AED certified
  • De-Escalating Strategies Training for In school
  • Mental Health Support through peer support and counselling
  • Computer programs: excel, word, powerpoint,photoshop,lightroom,email
  • Documentation
  • Community Resources referrals
  • Service coordination
  • Clerical Support
  • Friendly, Positive Attitude
  • Troubleshooting
  • Active Listening

Timeline

Volunteer- Client Accreditation Board

Quinte Health Care
12.2023 - 01.2024

Peer Counselling/ Media Support

Pregnancy Care Centre- PFCQW
09.2019 - 12.2021

Volunteer Activities Coordinator

Trenton Wesleyan Church
09.2012 - Current

Office Manager/Small Business Owner

Inspired By The Tree Photography
08.2008 - Current

Bachelor of Arts - Theatre, Sociology, Womens Studies

Queens University

High School Diploma -

SFDCI
Amanda Lazarski