Amanda Lazarski
Trenton,ON
Summary
I am smart and well-organized, knowledgeable about support services, and have experience in coordinating support for individuals dealing with mental health issues: including counseling and community resources. I have always been a passionate advocate for clients' needs. I am motivated and skilled at meeting customer needs with expert support. I stay on top of demands in fast-paced environments. I maintain organized, clean, and safe work areas with diligent attention to important details. I am reliable, punctual, and successfully handle fast-paced work. I am experienced in computer programs such as: Microsoft, Power-point, Word, Excel,Notes, Mailchimp,Email etc. I have proven a willingness to take on any task to support the team and to help the business succeed. I off a strong work ethic, I easily adapt to change, and most importantly I am a people-centered person. I have always wished to find a career in which I can help people, and if given the opportunity I will exceed all expectations.
Overview
15
15
years of professional experience
Work History
Peer Counselling/ Media Support
Pregnancy Care Centre- PFCQW
Trenton, Canada
09.2019 - 12.2021
- Conducted needs assessments and referred clients to medical, social and community assistance and services.
- Conducted Community and Pregnancy skills classes to promote self-sufficiency, education and support.
- Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
- Liaised with community services such as Career Edge, Highland Shores, Community Housing, CDC and the Food Bank for resources for clients.
- Supported individuals with facility-based planned activities in home and community settings.
- Followed and evaluated individualized support care plans to increase personal development.
- Planned and managed community initiatives such as fundraising and organizing The Mom Event for Quinte West.
- Managed diverse administrative needs, including recordkeeping, Client Case files and programming.
- Furthered organization’s outreach and program success by cultivating successful partnerships with community leaders for support and sponsorship.
- Represented organization in person at events, community gatherings, and online learning conferences.
- Optimized strategies based on compiled data on community needs, demographics, and socioeconomic conditions.
- Helped spot areas in need of improvement and program trends with consistent activity and client tracking.
- Implemented community programs for services.
Office Manager/Small Business Owner
Inspired By The Tree Photography
Trenton
08.2008 - Current
- Handled communications between staff and customers, including producing error-free correspondence.
- Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
- Stored office supplies and kept meticulous inventory by performing item counts on a daily basis.
- Promoted productivity by handling all administrative tasks, including schedules and correspondence.
- Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.
- Stayed on top of tracking procedures, updating databases and Wave/ Bookkeeping spreadsheets.
- Managed all incoming and outgoing mail, packages, and faxes.
- Coordinated successful conferences, meetings and special events including Sessions and Mini marathons.
- Tracked finances, projects and schedules with diverse computer programs.
- Organized and updated file systems, keeping records easily retrievable.
- Offered friendly and knowledgeable customer service to clients to encourage a long-standing relationship.
- Handled calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.
- Handled all file demands, scanning, indexing, and storing physical records in the office.
- Built positive relationships with office personnel and customers, strengthening connections and improving communication.
- Prevented technical problems by maintaining equipment and troubleshooting issues.
- Kept office file system highly organized and quickly retrieved needed records.
- Completed work schedules, managed calendars, and arranged appointments.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and activities.
- Delivered messages and ran errands.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Scheduled appointments, meetings and events in comprehensive master calendar.
Volunteer- Client Accreditation Board
Quinte Health Care
Belleville, Canada
12.2023 - 01.2024
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
Volunteer Activities Coordinator
Trenton Wesleyan Church
Trenton, Canada
09.2012 - Current
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Led programs such as worship, study, fellowship, and service opportunities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.
Education
Bachelor of Arts - Theatre, Sociology, Womens Studies
Queens University
Kingston, Ontario12.2015
High School Diploma -
SFDCI
Smiths Falls, Canada06.2004
Skills
- Quick learner, empathetic, technology savvy, cooperative, hard working, and extremely compassionate
- CPR/First Aid/AED certified
- De-Escalating Strategies Training for In school
- Mental Health Support through peer support and counselling
- Computer programs: excel, word, powerpoint,photoshop,lightroom,email
- Documentation
- Community Resources referrals
- Service coordination
- Clerical Support
- Friendly, Positive Attitude
- Troubleshooting
- Active Listening
Timeline
Volunteer- Client Accreditation Board
Quinte Health Care
12.2023 - 01.2024
Peer Counselling/ Media Support
Pregnancy Care Centre- PFCQW
09.2019 - 12.2021
Volunteer Activities Coordinator
Trenton Wesleyan Church
09.2012 - Current
Office Manager/Small Business Owner
Inspired By The Tree Photography
08.2008 - Current
Bachelor of Arts - Theatre, Sociology, Womens Studies
Queens University
High School Diploma -
SFDCI