Summary
Overview
Work History
Education
Timeline
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Amanda Landers

Abbotsford,BC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Original Joes
04.2016 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts, addressed discrepancies and variances with communication and corrective action plans.
  • Ordered and maintained product quantities on weekly basis such as liquor, food, supplies. This includes interacting and recruiting potential new vendors.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints as soon as they arose.

Retail Employee

Saje Natural Wellness
10.2019 - Current
  • Assisted in seasonal floor resets, updating displays according to latest trends and guidelines.
  • Participated in staff training programs to enhance product knowledge and improve customer service skills.
  • Processed transactions accurately and efficiently, maintaining cash register accuracy and integrity.
  • Provided personalized recommendations based on customer preferences, leading to increased repeat business.
  • Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.

Wait Staff Member

MR MIKES SteakhouseCasual
03.2014 - 05.2016
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at end of each shift.

Education

High School Diploma -

W.J. Mouat Secondary
Abbotsford, BC
06.2012

Timeline

Retail Employee

Saje Natural Wellness
10.2019 - Current

Assistant Manager

Original Joes
04.2016 - 05.2024

Wait Staff Member

MR MIKES SteakhouseCasual
03.2014 - 05.2016

High School Diploma -

W.J. Mouat Secondary

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Amanda Landers