Amanda Landers
Abbotsford,BC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Original Joes
Abbotsford, BC
04.2016 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts, addressed discrepancies and variances with communication and corrective action plans.
- Ordered and maintained product quantities on weekly basis such as liquor, food, supplies. This includes interacting and recruiting potential new vendors.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints as soon as they arose.
Retail Employee
Saje Natural Wellness
Abbotsford, BC
10.2019 - Current
- Assisted in seasonal floor resets, updating displays according to latest trends and guidelines.
- Participated in staff training programs to enhance product knowledge and improve customer service skills.
- Processed transactions accurately and efficiently, maintaining cash register accuracy and integrity.
- Provided personalized recommendations based on customer preferences, leading to increased repeat business.
- Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
Wait Staff Member
MR MIKES SteakhouseCasual
Mission, BC
03.2014 - 05.2016
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at end of each shift.
Education
High School Diploma -
W.J. Mouat Secondary
Abbotsford, BC06.2012
Timeline
Retail Employee
Saje Natural Wellness
10.2019 - Current
Assistant Manager
Original Joes
04.2016 - 05.2024
Wait Staff Member
MR MIKES SteakhouseCasual
03.2014 - 05.2016
High School Diploma -
W.J. Mouat Secondary