Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanda Lakey

Prince George

Summary

I have excellent cutomer service skills. I love to save our customers money where I can and have always went the extra mile to make sure they get what they came for. I love working with the public and am a very energetic and have a great outgoing personality. I have had a ton of training on till, stocking , prescription pick ups, food court , to vault clerk.

Professional caregiver with strong focus on delivering high-quality patient care and ensuring well-being. Skilled in medication management, daily living assistance, and emotional support. Effective team collaborator known for adapting to changing needs and achieving results. Reliable, compassionate, and driven by commitment to improving lives.

Responsible Job Title with expertise in patient care and proficient in emergency response care. Skilled at monitoring ongoing conditions with knowledge of documentation practices. Compassionate nature provides families with peace of mind while offering ambulation and personal assistance to meet diverse patient needs.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Care Provider

ENCAAS
05.2023 - 08.2024
  • Adapted to various dynamic environments while assisting high-risk youth and individuals aged 2-4 years and older.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Promoted social, emotional, and physical health through diverse activities.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
  • Planned and cooked nutritious meals to meet specific dietary needs.
  • Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
  • Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.
  • Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept individuals safe by removing hazards and correcting problems.
  • Assisted patients with self-administered medications.
  • Assisted in the administration of medications under the supervision of registered nurses, ensuring accuracy, timeliness, and proper documentation.
  • Contributed to a positive atmosphere in the care facility by fostering strong relationships with both patients and colleagues.
  • Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Vault Clerk

Costco Wholesale
06.2001 - 03.2023
  • Contributed to operations and growth at Costco Wholesale for 23 years.
  • Successfully coordinated between stock management and customer support.
  • My shifts were Monday to Friday 4 am to 1230pm
  • Utilized manual and mechanical means to count and verify monetary values.
  • Supported internal audit teams in conducting periodic reviews of the vault''s records, processes, and controls for compliance purposes.

Bakery Worker

Costco Wholesale
06.2001 - 03.2023
  • Gained experience in cake decorating at the beginning of Costco career.
  • Transitioned from merchandiser stocking shelves to cash handling at register smoothly.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Increased sales with effective product promotions and attractive displays.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Merchandiser

Costco Wholesale
06.2001 - 03.2003
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

High school diploma or GED -

Duchess Park secondary
Prince George, BC

Skills

  • Vault clerk
  • Cake Decorating
  • Food Safety
  • Food Preparation
  • Cooking
  • Kitchen Experience
  • Meal Preparation
  • Cash Handling
  • Serving Experience
  • First aid
  • Caregiving
  • Laundry
  • Cleaning Experience
  • Emotional support
  • Housekeeping
  • First aid administration
  • Behavioral management
  • Time management
  • Relationship building
  • Records maintenance
  • PPE usage
  • Compassion and empathy
  • Active listening
  • Safety awareness
  • Flexible schedule and availability

Languages

English
Full Professional

Certification

  • Driving Licence, Present
  • Anxiety-Overview and Awareness, Present
  • Borderline Personality Disorder -Understanding and Supporting, Present
  • Depression-Overview and Awareness, Present
  • Addictions and Youth Substances, Present
  • St.Johns Ambulance Emergency First Aid, 06/01/23, 06/01/26
  • Level C CPR/AED, Present
  • ADHD Disorder, Present
  • Gender and Sexual Diversity in Youth, Present
  • Challenging Behaviours in Youth Strategies for Intervention, Present
  • Disordered Eating From Image to Illness, Present
  • Depression-Strategies Practical Intervention, Present
  • Dementia Strategies for Supporting, Present
  • Nonviolent Crisis Intervention, Present
  • Human Trafficking for Professionals working with Children, Present
  • Addictions and Mental Health, Present
  • Addictions in Youth, Present
  • Adolescent Brain Development, Present
  • Anti-Bias and Inclusion, Present
  • Autism-Developing and Understanding, Present
  • Diversity and Culture, Present
  • Family Violence-Awareness and Support, Present
  • Fetal Alcohol Spectrum Disorder, Present
  • Front Line Skills for Social Workers, Present
  • Harm Reduction, Present

Timeline

Care Provider

ENCAAS
05.2023 - 08.2024

Vault Clerk

Costco Wholesale
06.2001 - 03.2023

Bakery Worker

Costco Wholesale
06.2001 - 03.2023

Merchandiser

Costco Wholesale
06.2001 - 03.2003

High school diploma or GED -

Duchess Park secondary

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Amanda Lakey