AMANDA LABOUCAN
FORT VERMILION,Alberta
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Tallcree First Nation
North Tallcree
08.2022 - 01.2023
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Scanned documents and saved them in database to keep records of essential organizational information.
Head Chef
TALLCREE FIRST NATION
SOUTH TALLCREE ELEMENTARY SCHOOL
08.2014 - 06.2021
- Supervised kitchen operations, ensuring adherence to food safety and sanitation standards.
- Trained and mentored chefs, fostering skill development and teamwork within the kitchen staff.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Front Desk Assistant
Executive House Suites Hotel & Conference Centre
High Level, AB, Canada
03.2015 - 03.2016
- Processed payments in cash, check and other forms.
- Answered phones, recorded messages and transferred calls to designated staff.
- Maintained impeccable reservation records, resolving discrepancies with prompt and actionable solutions.
Health Centre Receptionist/ Water
TALLCREE HEALTH
Tallcree, AB, Canada
10.2014 - 02.2015
- Responded quickly to meet customer needs and resolve problems.
- Provided typing, word processing, and clerical support and assisted with special projects.
- Collected and tested water and sewage samples to identify contaminants and determine purification needs.
- Scheduled appointments and documented updates in scheduling software.
Data Analyst Intern
The Alberta First Nations Information Governance, Centre
Edmonton, Alberta, Canada
11.2014 - 01.2015
- Compiled data and prepared spreadsheets to execute assigned deliverables.
- Supported analyst needs with document scanning, data compilation and verification.
- Documented technical specifications and requirements for data collection.
- Completed intake interviews and documented information on each person served.
Educational Assistant
Tallcree Elementary school
South Tallcree, AB, Canada
08.2005 - 06.2014
- Supported special education student needs with one-on-one care, alternative testing and group assistance.
- Implemented lessons as part of a flexible, inclusive program meeting both academic and functional student needs.
- Encouraged students' success by passionately conveying information and empowering students with both knowledge and skills.
Education
GED -
Northern Lakes College
Fort Vermilion, Alberta06-2026
Skills
- Organized
- Team player
- Maintaining Confidentiality
- Client Needs Assessments
- Front Office Support
- Listening skills
- Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Front Desk Receptionist
Tallcree First Nation
08.2022 - 01.2023
Front Desk Assistant
Executive House Suites Hotel & Conference Centre
03.2015 - 03.2016
Data Analyst Intern
The Alberta First Nations Information Governance, Centre
11.2014 - 01.2015
Health Centre Receptionist/ Water
TALLCREE HEALTH
10.2014 - 02.2015
Head Chef
TALLCREE FIRST NATION
08.2014 - 06.2021
Educational Assistant
Tallcree Elementary school
08.2005 - 06.2014
GED -
Northern Lakes College