Amanda Kidd
Keenansville ,ON
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Bicycle Thief. Skilled in guest engagement and cash handling, I consistently fostered repeat business through attentive service and relationship building. Recognized for maximizing upselling opportunities while maintaining a professional appearance in high-pressure environments.
Overview
2022
2022
years of professional experience
Work History
Server
Bicycle Thief
Halifax
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Provided exceptional customer service, ensuring a memorable dining experience for guests.
- Assisted in menu presentations, highlighting daily specials and pairings to enhance guest satisfaction.
- Maintained knowledge of wine selections, offering recommendations tailored to guest preferences.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Server
Bistro 77
Alliston, ON
06.2019 - 01.2022
- Developed strong rapport with regular customers, fostering repeat business opportunities.
- Adapted quickly to dynamic restaurant environment during peak hours to maintain efficiency.
- Supported team members during busy shifts to ensure seamless service operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Mrs. Mitchell’s
Violet Hill, ON
2019 - 2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Professional appearance
Service prioritization
Languages
English
Full Professional
Timeline
Server
Bistro 77
06.2019 - 01.2022
Server
Bicycle Thief
Server
Mrs. Mitchell’s
2019 - 2021