I am a dedicated and focused administrative assistant currently relocating to Saskatoon, SK where I hope to obtain a full time position in the healthcare sector to utilize my 20+ years of experience.
Overview
22
22
years of professional experience
Work History
Medical Administrative Assistant IV
Department of Genetics & Genomics, Alberta Children's Hospital
Calgary, Alberta
02.2018 - 07.2026
Handle incoming calls/emails, route messages and resolve patient inquiries within a targeted timeframe
Manage electronic health records, ensuring accuracy and confidentiality of sensitive patient information.
Payroll entry for employees into the e-people system
Reconcile invoices via ORACLE (electronic system)
Inventory management of medical supplies, ensuring availability for clinical testing needs
Organize meetings and prepare minutes
Implement process improvements that streamline office operations and efficiency
Handle sensitive patient information with discretion, adhering to strict privacy act guidelines at all times
Contribute to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration
Proficient in various medical software programs, adeptly adapting to new technology as required for optimal job performance
Medical Administrative Assistant IV
Department of Surgery, Foothills Medical Centre
Calgary, Alberta
06.2004 - 02.2018
Answer high volume of incoming calls/emails, route messages and resolve patient inquiries in a calm manner while under pressure
Coordinate referral appointments with external specialists, ensuring that relevant medical records are shared in a timely manner for optimal patient care continuity
Schedule appointments, surgical procedures and medical tests promptly, and relay important information to patients
Facilitate communication between medical staff and families, providing clear information regarding treatment plans
Prepare patient charts by gathering and organizing medical records ahead of appointments
Transcription of patient notes, reference letters and other professional documents
Manage medical records and documentation, ensuring compliance with privacy regulations
Organize meetings and prepare minutes
Streamlined office procedures, enhancing workflow efficiency and reducing appointment/surgery wait times
Admitting Clerk III
Emergency Department, Foothills Medical Centre
Calgary, Alberta
06.2004 - 06.2008
Manage patient admissions, ensuring accurate data entry and compliance with hospital protocols in a stressful environment
Verify insurance information to facilitate patient registration
Collaborate with medical staff and provide current health records to ensure seamless patient care and reduce wait times
Managed confidential patient information with discretion, upholding privacy standards in all interactions.
Education
Medical Terminology -
SAIT
Calgary, Alberta
06.2004
High School Diploma - undefined
Walter Murray Collegiate
Saskatoon, Saskatchewan
06.1995
Skills
Excellent organizational skills
Meticulous attention to detail
Ability to prioritize tasks in a fast-paced environment
Professional, personable and mature
Possess impeccable written and verbal skills
Meeting & event planning
Detailed record management including retention/off site storage
MS Office/Edge/Outlook proficient
Work efficiently as an individual or in a team-oriented environment
Strong problem solving and prioritization skills
Timeline
Medical Administrative Assistant IV
Department of Genetics & Genomics, Alberta Children's Hospital
Records Management Specialist IV – Document Control Supervisor at Washington River Protection Solutions (WRPS)Records Management Specialist IV – Document Control Supervisor at Washington River Protection Solutions (WRPS)
Senior Administrative Assistant / Office Assistant at City of Albuquerque: Department of Family & Community ServicesSenior Administrative Assistant / Office Assistant at City of Albuquerque: Department of Family & Community Services