Amanda Jollimore
Summary
An individual with strong multitasking and time management abilities, communication, and teamwork skills, with proven ability to solve problems and adapt to changing situations and environments. Interested in opportunities where self improvement and self development can be achieved by increasing knowledge and skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Drive-Thru Team Member
Tim Hortons
09.2017 - Current
- Resolved customer complaints immediately by actively listening to their concerns and resolving the issue with respect and understanding.
- ensured accuracy with each order by paying attention to detail and communicating with staff.
- Managed highly stressful situations during times that were busiest. Maintained calm and professional when experiencing conflict or challenges.
Banquet Server
Holiday Inn
10.2016 - 04.2017
- Handled food and beverage orders in a quick and friendly manner for up to 100 guests.
- Ensured that all banquet areas were clean and arranged as requested for optimal guest satisfaction and enjoyment.
- Promptly fixed guests concerns and complaints with the use of effective communication and problem solving skills which increased their overall satisfaction with the service and business.
Dietary Aide
Perth Community Care Centre
06.2011 - 08.2015
- Served meals to residents in accordance with specified schedules and dietary conditions.
- Ensured food safety procedures were followed and proper storage, handling, and sanitation procedures were prioritized to prevent contamination and illnesses.
- Participated in meetings that allowed for information sharing and collaborative communication between staff to increase productivity, motivation, and growth.
Education
Graduate Certificate Program - Addictions And Mental Health
Algonquin College
Ottawa, ON05.2025
Bachelor of Arts - Forensic Science And Psychology
Trent University
Peterborough, ON06.2016
Diploma - Police Foundations
Fleming College
Peterborough, ON06.2012
Skills
- Critical and Analytical Thinking
- Detail Oriented
- Adaptability and Flexibility
- Dependable and Cooperative
- Problem-Solving
- Multitasking and Time Management
- Excellent Communication and Organization
- Collaboration and Teamwork
Certification
- Certified by the Mental Health Commission of Canada in Mental Health First Aid
- Certified in Standard First Aid/CPR C & AED by St. John Ambulance
- Indigenous Perspectives Designation
- Proficient in Microsoft Office Applications
Timeline
Drive-Thru Team Member
Tim Hortons
09.2017 - Current
Banquet Server
Holiday Inn
10.2016 - 04.2017
Dietary Aide
Perth Community Care Centre
06.2011 - 08.2015
Graduate Certificate Program - Addictions And Mental Health
Algonquin College
Bachelor of Arts - Forensic Science And Psychology
Trent University
Diploma - Police Foundations
Fleming College
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