Amanda Johansen
Langley
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commercial Janitorial Cleaner
First Blue Contracting
07.2024 - 08.2025
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Residential Cleaner
Busy Girls
06.2021 - 07.2024
- Vacuum, mop, dust & organize
- Wipe baseboards, blinds, spot clean walls
- Clean showers, toilets and bathtubs
- Empty trash cans, make beds
- Dishes, laundry
- Replace towels, restock bathroom supplies
- Polish mirrors, stainless steel surfaces
- Use time management and efficient cleaning methods to meet deadlines
- Build and maintain a positive relationship with clients
Construction Safety Officer
Harrier Construction & project management
11.2017 - 12.2019
- First Aid
- Airport security
- Ensured PPE was worn by all team members
- Conducted daily toolbox talks
- Conducted new employee orientations
- Documented and prevented injuries
- Maintained up to date paperwork
- Completed site walk throughs
- Maintained cleanliness of site
- Maintained clear communication between contractors and sub trades
Server/Bartender
Boston Pizza
09.2015 - 10.2017
- Greeted customers with a warm and genuine smile
- Educated and upsold clients on menu items
- Took orders and served food/beverages
- Took payment from customers
- Enquired about their satisfaction
- Took action to correct any problems
- Cleaned tables/ rolled cutlery/ changed kegs
- Prepared, coffee, tea, alcoholic beverages and desserts
- Created a strong customer/client bond with regulars and new comers
- Communicated regularly with colleagues ensuring the shift runs smoothly
Education
High School Degree, College Certification - Construction safety
BCIT
06.2018
Skills
- Serving & Bartending Experience
- Effective customer upselling
- Time Management
- Exceptional customer service
- Positive and professional
- POS operation
- Detail Orientated
Languages
English
Native or Bilingual
Certification
Construction Safety Certification
Timeline
Commercial Janitorial Cleaner
First Blue Contracting
07.2024 - 08.2025
Residential Cleaner
Busy Girls
06.2021 - 07.2024
Construction Safety Officer
Harrier Construction & project management
11.2017 - 12.2019
Server/Bartender
Boston Pizza
09.2015 - 10.2017
High School Degree, College Certification - Construction safety
BCIT
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