Proven logistics leader with a track record of enhancing operational performance and reducing costs at The Sun Valley Group. Expert in transportation coordination and logistics functions, with a knack for resolving delivery issues and improving team efficiency. Skilled in administrative support and driver tracking, ensuring seamless dispatch processes and high client satisfaction.
Overview
26
26
years of professional experience
Work History
Dispatcher
E.G. Ayers Distributing Inc.
07.2024 - Current
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Scheduled and organized delivery routes.
Answered phone calls and responded to customer emails.
Monitored vehicle locations to coordinate timely arrivals.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Created invoices for product delivered and picked up to customers.
Arcata Logistics/Transportation Lead
The Sun Valley Group
11.2004 - 06.2024
Tracked shipments from dispatch through delivery to verify timely arrival
Coordinated driver dispatch to accomplish daily delivery requirements
Analyzed transportation data to identify improvement opportunities
Built and maintained strong partner relationships for smooth, cost-effective logistics
Developed strategies to reduce transportation costs and increase operational performance
Maintained accurate shipment, invoice and expense documentation for reliable reference
Led shipment scheduling and routing with carriers, enabling reliable customer updates
Assigned tasks to team members to complete within designated time frames
Divided and categorized cargo received and redirected shipments in response to customer requests
Executed billing tasks and recorded information in company databases
Researched and resolved billing discrepancies
Cashier/Freight Stocker
Winco Foods
01.1999 - 11.2004
Unloaded, sorted and stocked merchandise according to store layout and product placement
Maintained effective team member communication
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
Performed inventory control, such as counting, and stocking merchandise
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
Greeted customers entering store and responded promptly to customer needs
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels