Amanda Jefferey
Uxbridge,ON
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
8
8
years of professional experience
Work History
Project Coordinator
Entera Utility Contractors
05.2024 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Organized and prepared billing documentation.
- Assisted in billing processes, contributing to increased revenue collection and accuracy.
- Created job files for each project and maintained current data in each file.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Increased efficiency of on-site operations by implementing standardized processes for task management and documentation procedures.
- Contributed to successful project outcomes by effectively managing risks through proactive planning and mitigation strategies.
- Collaborated with architects, engineers, and subcontractors to ensure seamless project execution.
Project Coordinator
K-Line Maintenance & Construction
Stouffville, ON
01.2024 - 05.2024
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Photocopied, distributed and emailed documents to project managers.
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Project Administrator & Locate Administrator
Aecon Construction Group
Stouffville
10.2022 - 08.2023
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Optimized productivity by managing employee schedules, payroll operations and inventory transactions.
- Increased customer satisfaction by 80% by solving problems and concerns effectively.
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
- Worked with inspectors, workers, and unions, to conduct weekly status updates.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Responded to service requests during and after business hours.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Coordinator
Raywal Cabinets
10.2017 - 09.2022
- Receive and process invoices for installers payment
- Communicate with homeowners/site supervisors to arrange for installation and service appointments.
- Data entry for service parts required based on install reports, Service Technician reports/inspections
- Manage/Schedule 2-4 service technicians for daily service runs
- Performed work with tight deadlines/schedule’s
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Cashier
Wal-Mart Supercenter
11.2016 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped over 25 customers complete purchases, locate items and join reward programs per day.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Certificate - Medical Transcription, Editing And Documentation
Seneca College of Applied Arts And Technology
North York, ONHigh School Diploma -
High School
Uxbridge, ON06.2015
Skills
- Reliable problem solving and reasoning skills
- A good eye for detail
- Hard-working and dedicated to work
- Strong written and verbal communication skills
- Good organizational skills
- Customer orientated
- Operational Efficiency
- Time Management
- Issue Resolution
- Office Management
- Staff Training
- Workflow Management
- Spreadsheet tracking
- Project Coordination
Timeline
Project Coordinator
Entera Utility Contractors
05.2024 - Current
Project Coordinator
K-Line Maintenance & Construction
01.2024 - 05.2024
Project Administrator & Locate Administrator
Aecon Construction Group
10.2022 - 08.2023
Customer Service Coordinator
Raywal Cabinets
10.2017 - 09.2022
Cashier
Wal-Mart Supercenter
11.2016 - 03.2017
Certificate - Medical Transcription, Editing And Documentation
Seneca College of Applied Arts And Technology
High School Diploma -
High School