Amanda Jean Pierre
Oshawa,Ontario
Summary
Enthusiastic and customer-focused professional with over three years of experience , providing excellent service and support. Skilled in assisting customers, fixing product displays, restocking shelves, and maintaining a clean and organized store environment. Known for a positive attitude, strong communication skills, and the ability to handle customer inquiries efficiently. Dedicated to creating great shopping experiences, and ensuring customer satisfaction. Currently seeking a position in a Customer Experience or retail support role, where I can apply my teamwork and service skills to help drive sales and customer loyalty.
Overview
4
4
years of professional experience
Work History
Customer Sales Representative
Lucas Store
santiago de los caballeros, santiago
01.2021 - 02.2023
- Assisted customers with product selection and inquiries.
- Maintained product displays and ensured shelf organization.
- Provided excellent customer service to enhance shopping experience.
- Collaborated with team members to meet sales goals.
- Educated customers on promotions and store loyalty programs.
- Answered customer inquiries regarding product features, availability, and pricing.
- Assessed customer needs to recommend appropriate products or services.
- Adhered to company policies and procedures when dealing with customers.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Certified Nurse assistant
Touchstone communities (The height on Huebner)
SAN ANTONIO, TX
06.2024 - 02.2025
- Planned and served meals and snacks to patients according to prescribed diets.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Certified nurse assistant
Eduro Healthcare ( Silver creek Manor)
SAN ANTONIO, TX
02.2025 - 06.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care accurately in electronic health records system.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Certificate - Nursing
Savant Achievement Center
San Antonio05-2024
Skills
- Retail sales customer service
- Customer relations
- Problem resolution
- Team collaboration
- Active listening
- Problem solving
- Adaptability to feedback
- Relationship building
- Empathy development
- Self-awareness
- Time management
- Social skills
Languages
English
Full Professional
French
Native/ Bilingual
creole
Native/ Bilingual
Timeline
Certified nurse assistant
Eduro Healthcare ( Silver creek Manor)
02.2025 - 06.2025
Certified Nurse assistant
Touchstone communities (The height on Huebner)
06.2024 - 02.2025
Customer Sales Representative
Lucas Store
01.2021 - 02.2023
Certificate - Nursing
Savant Achievement Center