AMANDA JACKSON
Toronto
Summary
Experienced Executive & Administrative Assistant with a strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
EXECUTIVE ASSISTANT TO THE CEO
Optimus SBR
01.2024 - Current
- Handled confidential and sensitive information with discretion and tact
- Managed complex executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for four executives
- Prepared and edited Powerpoint presentations on behalf of executives for both internal meetings and external conferences
- Created and managed budgets for corporate events and office expenses, consistently staying on or under budget while delivering detailed reporting in Excel
- Provided comprehensive administrative support for board and senior leadership meetings, including agenda creation and detailed minute-taking
- Organized and participated in events for staff members, promoting team-building activities and boosting morale within the workplace
COMMUNICATIONS ASSISTANT
MP Julie Dzerowicz-House of Commons Canada
07.2023 - 11.2023
- Developed and executed comprehensive communications strategies across multiple platforms to effectively convey the MP's key messages and collaborated with the MP and senior staff to align messaging with political objectives
- Oversaw the MP's online presence, including the management of all social media platforms, website content and email communications
- Leveraged social media expertise to engage constituents and promote the MP's brand across multiple platforms and mediums
- Successfully managed media relations efforts with both local and national media outlets by crafting key messaging, ensuring a positive representation of the MP's work
- Engaged with constituents directly to listen and address their key concerns and keep informed of issues to better direct communications strategy
ACCOUNT & PROJECT MANAGER
BAM E-Commerce
06.2022 - 07.2023
- Created strategic social media, SMS and email plans for 14 concurrent clients, combining both data analysis and creative strategy to create robust communication plans to benefit the client and the consumer
- Executed project management for weekly, monthly and quarterly communications strategy for a portfolio of 10 clients
- Developed, tested, and documented communication strategies that met the client's goals and met/exceeded revenue targets
- Reduced error rates by over 15%, reduced client creative edits by 12% and increased revenue by 5.5% across all 10 clients
LEGAL ASSISTANT
Tees Kiddle Spencer
04.2021 - 06.2022
- Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars
- Processed client invoices and maintained records of payments
- Handled office scheduling and made notes for deadlines, motions, and other important dates
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations
- Drafted pleadings and motions for review by attorneys
HOSTESS & ADMINISTRATIVE ASSISTANT
The Wickaninnish Inn
05.2020 - 04.2021
- Managed reservations across multiple booking channels and served as the primary liaison between guest services and the restaurant to ensure seamless coordination
- Delivered exceptional customer service, upholding the standards of a 4-star Relais & Châteaux resort to ensure a premium dining experience
ADMINISTRATIVE ASSISTANT
Queen Street Fitness
10.2016 - 12.2019
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Served as primary point of contact for facilitating operational and administrative inquiries
Education
BACHELOR OF ARTS HONOURS (B.A.H) - POLITICAL SCIENCE
Queen's University
Kingston, ON05.2020
Skills
- Advanced MS 365 Office Suite
- Strong problem solver
- Meticulous attention to detail
- Proactive executive support
- Confidential information handling
- Professional communication
- Organization, prioritization and document management
Timeline
EXECUTIVE ASSISTANT TO THE CEO
Optimus SBR
01.2024 - Current
COMMUNICATIONS ASSISTANT
MP Julie Dzerowicz-House of Commons Canada
07.2023 - 11.2023
ACCOUNT & PROJECT MANAGER
BAM E-Commerce
06.2022 - 07.2023
LEGAL ASSISTANT
Tees Kiddle Spencer
04.2021 - 06.2022
HOSTESS & ADMINISTRATIVE ASSISTANT
The Wickaninnish Inn
05.2020 - 04.2021
ADMINISTRATIVE ASSISTANT
Queen Street Fitness
10.2016 - 12.2019
BACHELOR OF ARTS HONOURS (B.A.H) - POLITICAL SCIENCE
Queen's University
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