Hi, I’m
Amanda Huller
Toronto,ON
Summary
Recognized for outstanding problem-solving capabilities and strong communication skills, consistently achieving operational excellence and customer satisfaction in high-pressure environments.
Overview
13
years of professional experience
Work History
Rialto Family RestaurantNorth Bay, Canada
Server/Cashier/Hostess
03.2009 - 07.2015
Job overview
- Executed opening and closing duties while ensuring effective operations.
- Performed light sanitation tasks to maintain cleanliness standards.
- Took customer orders and served food and beverages promptly.
- Processed cash, credit card, and debit transactions using a register and debit machine.
- Utilized memory and time management skills to enhance service efficiency.
- Thrived in high-pressure, fast-paced environments to deliver exceptional service.
- Applied strong math skills for accurate transaction processing.
- Employed effective customer service techniques to resolve issues with dissatisfied patrons.
Telespectrum Worldwide CanadaNorth Bay, Canada
Customer Service Representative
02.2007 - 01.2009
Job overview
- Executed outbound calls to new and existing clients using suggestive selling techniques.
- Delivered prepared sales presentations from scripts outlining product features and benefits.
- Utilized multiple software programs to record customer information and manage orders.
- Explained products, services, and pricing while addressing customer inquiries.
- Compiled sales reports and provided updates to supervisors as necessary.
- Applied empathetic techniques to diffuse tense situations effectively.
- Achieved top seller status consistently, contributing significantly to company revenue.
- Demonstrated punctuality and leadership in both independent and team settings.
- Updated databases with new and modified customer data.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Costa's Corner Sandwich ShopBracebridge, Canada
Restaurant Assistant Manager
02.2005 - 01.2007
Job overview
- I performed opening, closing, sanitation duties, hiring, dismissal and payroll
- Took customer's orders and prepared food
- Made sure all health regulations were up to code
- Made sure all food was dated and not expired
- Ordering and receiving of the food and supplies for the restaurant
- I ensured that the operating of the restaurant ran smoothly
- I had a major impact on ensuring that all health code regulations were respected
- I also was the reason whether or not everything ran smoothly or not whether it be from the employees to the orders showing up on time and correct
- Ability to work with no supervision and to work with others in a supervisory role
- Fast paced, tight deadlines and to work under pressure
- Cleanliness and punctuality
The Aston ResortBracebridge, Canada
Housekeeping Attendant
01.2003 - 01.2004
Job overview
- Maintained cleanliness of hotel rooms, cottages, and apartments, including bathrooms and mirrors.
- Ensured compliance with hotel policies for room standards and presentation.
- Reported supply needs to Housekeeping Supervisor for prompt replenishment.
- Washed and refreshed towels and linens for guest use.
Education
Nipissing LiteracyNorth Bay, ON
GED from GED
11.2017
Canadore CollegeNorth Bay, ON
None from Biotechnology
01.2014
Canadore CollegeNorth Bay, ON
Preparatory Health Sciences
01.2011
Skills
- Proficiency in Microsoft Office
- Attention to detail
- Punctuality
- Customer service excellence
- Suggestive selling
- Independent work capability
- Time management
- Sales techniques
- Effective communication
- Leadership
- Interpersonal skills
- Analytical thinking
- Multitasking and organization
- Adaptability
- Professional demeanor
- Team collaboration
- Organizational skills
- Reliability and responsibility
- Problem-solving aptitude
- Memory retention
- Upselling strategies
- Decision-making skills
Additional Information
I am in need of online employment.
Timeline
Server/Cashier/Hostess
Rialto Family Restaurant
03.2009 - 07.2015
Customer Service Representative
Telespectrum Worldwide Canada
02.2007 - 01.2009
Restaurant Assistant Manager
Costa's Corner Sandwich Shop
02.2005 - 01.2007
Housekeeping Attendant
The Aston Resort
01.2003 - 01.2004
Nipissing Literacy
GED from GED
Canadore College
None from Biotechnology
Canadore College
Preparatory Health Sciences
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