Amanda Hernandez
San Diego
Summary
Results-driven professional with a proven track record of meeting and exceeding company goals through organization, consistency, and efficiency. Thrives in fast-paced environments, quickly adapts to new challenges, and maintains high performance under pressure. Committed to building strong customer relationships and fostering trust to enhance overall satisfaction and workplace success.
Overview
7
7
years of professional experience
Work History
CYP Assistant
Naval Amphibious Base Coronado
Coronado, CA, US
06.2023 - Current
- Kept a daily log of observations, meals, and any medications given for acute or chronic conditions in my permanent records.
- Used positive reinforcement techniques to encourage patience and other positive behaviors in children.
- Assisted children in developing motor skills in preparation for preschool and kindergarten.
- Devised and implemented a variety of educational strategies to promote growth.
- Kept track of the children's behavior, the food they ate, and the medications they were given.
- Used positive behavior management techniques to improve social interactions and emotional development.
- Created welcoming, caring environments for all children by establishing and enforcing rules to ensure their safety.
- Created a fun and safe learning environment for a group of children with a variety of learning styles.
- Was in charge of ensuring the safety and security of all children in my care.
- Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
Youth Leader
YMCA of San Diego County
San Diego, CA, US
08.2022 - 06.2023
- Supported older youth in making positive behavior choices and took appropriate disciplinary.
- Planned and implemented developmentally appropriate curriculum to meet needs of youth.
- Used active listening to collaborate and communicate with children, fellow personnel and parents.
- Provided close supervision and monitored daily activities of children in facility.
- Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
- Communicated with parents about daily activities and any concerning behaviors.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Assisted children in development of social, communication and problem solving skills.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Cared for children of various ages.
Loan Processor
West Coast Funding
San Diego, California, US
07.2019 - 07.2022
- Reviewed and verified borrowers' income, credit reports, property appraisals, and supplemental information to prepare documents for underwriting.
- Worked with attorneys, title companies, and government clerks to coordinate the closing process.
- Answered questions, processed transactions, and resolved issues with customers in person and over the phone.
- Streamlined the process.
- Assisted loan officers and underwriters by ensuring that loans were processed in a timely, judicious, and accurate manner.
- Verified client income, credit reports, and other information to prepare documents for underwriting.
- Maintained a fast-paced scheduled by consistently providing satisfactory turnaround times.
- Located and suggested loan packages that met client needs and priorities.
- Maintained complete confidentiality of submitted information according to release guidelines.
Education
High School Diploma -
No Degree - Medical Assistant
Concorde Career College
San Diego, CA06-2026
Skills
- Attention to Detail
- Critical Thinking
- Strong Work Ethic
- Patience
- Creativity
- Excellent verbal and written communication
- Excellent service skills
- Maintaining positive and professional work attitude
- First Aid/CPR Certified
- Patient Focus Care
- Patient Education
- Urinalysis and Sterilization
- Patient Scheduling
- Patient Insurance Checking
- Phlebotomy
- EMR System
- Venipuncture/Injections
- Hematology
- HIPAA/OSHA Guidelines
- Autoclaving
- Monitoring Vital Signs
- CPT/CD 10 Coding
- Front Office Procedures
- ECG
- Med Calculations/Dispensing
- Pediatric Measurement
- Administration of medication
- Immunization schedule
- MS Office
Timeline
CYP Assistant
Naval Amphibious Base Coronado
06.2023 - Current
Youth Leader
YMCA of San Diego County
08.2022 - 06.2023
Loan Processor
West Coast Funding
07.2019 - 07.2022
High School Diploma -
No Degree - Medical Assistant
Concorde Career College