Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Henry

Winnipeg,MB

Summary

Compassionate and motivated support worker currently competing Applied Counseling (Addiction Studies), seeking a Key Worker( Case Manager) position at the Behavioral Health Foundation. Bringing lived experience, strong interpersonal skills, and formal training to support residents in recovery through structure, accountability and empathetic care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Receptionist Administrator Assistant

The Behavioural Health Foundation
12.2024 - Current
  • Managed front desk operations in a residential treatment setting
  • Answered phones, greeted residents and visitors, and directed inquiries appropriately
  • Maintained confidential client information and supported administrative process
  • Coordinated communication between staff and residents
  • Contributed to a welcoming, structured, and professional environment

Owner/Operator

Fresh Clean Living
01.2017 - 04.2023
  • Owned and operated a residential cleaning business, managed client relationships and scheduling
  • Maintained high standards of cleanliness, organization, and attention to detail
  • Built trust with clients through reliability, professionalism, and strong work ethic
  • Managed time independently and handled multiple clients efficiently
  • Demonstrated accountability, consistency and pride in quality work

Receptionist

Fair Fiels Eye Care
03.2016 - 01.2017
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Education

No Degree - Applied Counselling - Addiction Studies

The University of Manitoba
Winnipeg, MB
12-2026

High School Diploma -

MITT
ST Norbert
06-2024

Skills

  • Strong understanding of addiction, recovery, and relaps prevention
  • Ability to build trust and rapport with residents and diverse backgrounds
  • calm and effective in high-stress or crisis situaions

    passion for helping others and giving to the recovery community

  • Lived experience that support authenticity and connection

Certification

  • NVCI Nonviolent Crisis Intervention
  • Mental Health First Aid
  • ASIST Suicidal Intervention Trainning
  • First Aid & CPR
  • Naloxone Training

Timeline

Receptionist Administrator Assistant

The Behavioural Health Foundation
12.2024 - Current

Owner/Operator

Fresh Clean Living
01.2017 - 04.2023

Receptionist

Fair Fiels Eye Care
03.2016 - 01.2017

No Degree - Applied Counselling - Addiction Studies

The University of Manitoba

High School Diploma -

MITT
Amanda Henry