Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
Hi, I’m

Amanda Henry

Fleming,SK
When you know hard work, you will succeed! The only one holding you back is YOU!
Amanda Henry

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical transcriptionist position. Ready to help team achieve company goals. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
years of professional experience
1
Certification

Work History

Twin Valley Coop Ltd
Elkhorn, MB

Hardware Store Clerk
03.2021 - 02.2022

Job overview

  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales by 5% and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Developed strong rapport with customers and created positive impression of business.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Tracked down hard-to-find merchandise at diverse locations.

Hardisty Toddlers Inn
Hardisty, AB

Preschool Assistant Teacher
09.2017 - 06.2019

Job overview

  • Increased supervision for 12 children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.

Four Seasons Sales
Virden , Manitoba

Service Writer
04.2011 - 12.2012

Job overview

  • Worked effectively with 8 repair staff and parts providers, staying current on availability and service processes.
  • Logged work orders and changed orders in database to track job status.
  • Distributed different repair options to customers to help each person make appropriate choices.
  • Consulted with 5-30 customers per day to assess service requirements and produce accurate orders.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Increased service revenue by proactively promoting additional service options.

Wright's Pharmasave
Whitewood, SK

Pharmacy Cashier
06.2009 - 08.2010

Job overview

  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers to increase sales by 10%.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Promoted to manager

Chilly's Pub and Grill
Maryfield, Sk, SK

Bar Waitress
10.2006 - 07.2009

Job overview

  • Greeted customers in bar area of busy, fast-paced, 150 seat restaurant with energy and enthusiasm.
  • Took drink and food orders, detailed new menu items and specials, and recommended add-ons.
  • Performed opening and closing duties within bar area according to schedule.
  • Cleared plates and utensils, cleaned table and chairs, and prepared new place settings.
  • Handled complaints and questions relating to drinks or food promptly.
  • Used till to complete transaction of payment and obtain customer's signature.

Education

Assiniboine Community College
Brandon, MB

No Degree from Early Childhood Education And Care

Ashworth College
Norcross, Georgia

Career Diploma from Medical Transcription, Editing And Documentation
10.2022

Virden Collegiate
Virden, MB

High School Diploma
06.2005

Skills

  • Engaging with Diverse Customers
  • Suggestive Selling
  • Basic knowledge of medical terminology
  • Merchandise Receiving and Handling
  • Typing speed of 65-70 wpm with attention to accuracy and detail
  • Ability to write routine reports and correspond
  • Goal driven with strong work ethic to consistently problem solve/ multi-tasking efficiently

Certification

  • Standard First Aid/CPR & AED Training -2021
  • Alberta Child Care Staff Certification- January 16, 2019

References

Available upon request.

Availability
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friday
saturday
sunday
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evening
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Timeline

Hardware Store Clerk

Twin Valley Coop Ltd
03.2021 - 02.2022

Preschool Assistant Teacher

Hardisty Toddlers Inn
09.2017 - 06.2019

Service Writer

Four Seasons Sales
04.2011 - 12.2012

Pharmacy Cashier

Wright's Pharmasave
06.2009 - 08.2010

Bar Waitress

Chilly's Pub and Grill
10.2006 - 07.2009

Assiniboine Community College

No Degree from Early Childhood Education And Care

Ashworth College

Career Diploma from Medical Transcription, Editing And Documentation

Virden Collegiate

High School Diploma
Amanda Henry