Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Henke

Maple,ON

Summary

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

7
7
years of professional experience

Work History

ADMINISTRATION/MARKETING & ADVERTISING

Cars Without Limits
03.2021 - Current
  • Maintained files and filing, keeping sensitive information confidential.
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments.
  • Established professional and collaborative working relationships with company associates and external parties.
  • Built strong relationships with clients through excellent communication skills.
  • Maintained up-to-date knowledge of marketing best practices and emerging technologies.
  • Monitored competitors' marketing activity to stay ahead of industry trends.

Shop Technician

Fountain Tire
05.2020 - 02.2021
  • Kept shop clean, organized and stocked with supplies.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
  • Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
  • Collaborated with team members to streamline workflow and increase productivity.

ADMINISTRATIVE ASSISTANT

Fountain Tire
05.2018 - 02.2021
  • Maintained files and filing, keeping sensitive information confidential.
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas and maintaining records.
  • Developed and maintained filing systems for confidential documents and records.
  • Processed incoming mail and distributed to relevant departments or individuals.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor - Paralegal Studies

C.T.S Canadian Career College
Sudbury
01.2018

Skills

  • Excellent verbal and written communication skills
  • Professional phone manner and customer service skills
  • Ability to work under pressure unsupervised
  • Strong work ethic and positive team attitude
  • Tire installation
  • Tire mounting
  • Safety procedures
  • Machinery operation
  • Hand and power tool operation
  • Basic machine operation

Languages

English
Full Professional

Timeline

ADMINISTRATION/MARKETING & ADVERTISING

Cars Without Limits
03.2021 - Current

Shop Technician

Fountain Tire
05.2020 - 02.2021

ADMINISTRATIVE ASSISTANT

Fountain Tire
05.2018 - 02.2021

Bachelor - Paralegal Studies

C.T.S Canadian Career College

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Amanda Henke