Amanda Helliwell
Winnipeg
Summary
Experienced with esthetics training, ensuring students acquire essential skills that follow provincial regulations. Utilizes innovative teaching methods to engage and inspire learners. Track record of developing comprehensive curriculum tailored to industry standards. Incorporating my detail attention to detail with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Lead Educator
The Canadian Beauty Academy
11.2023 - 10.2024
- Instruction - Deliver classroom lectures, demonstrations, and hands-on training in various beauty techniques.
- Curriculum Development - Contribute to the development and implementation of lesson plans and course materials.
- Assessment - Evaluate student progress through written and practical exams, providing constructive feedback and guidance.
- Mentorship - Offer personalized coaching and mentorship to students, helping them develop their skills and confidence.
- Industry Knowledge - stay updated on the latest trends, techniques, and products in the beauty industry and incorporate them into the curriculum.
- Safety and Hygiene - Ensure a safe and hygienic learning environment, emphasizing proper handling of chemicals and equipment.
- Compliance - Adhere to school policies, educational standards, and provincial regulations.
- Professional Development - Participate in continuing education to maintain and enhance teaching skills and industry knowledge.
Spa Manager
The Magic Room Spa
08.2021 - 11.2023
- Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This includes scheduling, facility management, and health and safety regulations compliance.
- Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service.
- Ensure customer satisfaction by addressing client needs and promptly resolving any issues.
- Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability.
- Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships.
- Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary.
- Regularly evaluate service quality and client satisfaction and make necessary adjustments.
- Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations.
- Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene.
- Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand.
Store Manager
ESP Salon Sales
11.2022 - 10.2023
- Merchandising of luxury equipment, hair colour, supplies and product for hairstylist, nail technicians, makeup artists and Estheticians.
- Inventory counts conducted monthly.
- Shipping and receiving from local store, and headquarters in Saskatchewan.
- Processing online orders and telephone calls. Booking and scheduling education.
- Receiving payments and processing on business accounts.
- Opening and closing duties. Keyholder.
- Effectively plan on a daily, weekly or monthly/quarterly basis, with quota and distribution objectives.
- Maintain and grow existing volume and distribution by building credible and long-term relationships with customers.
- Manage assigned budget as required. Report on competitive activities within the territory and offer constructive suggestions.
- Provides product and brand marketing knowledge through sales aides and staff training seminars.
- Work with supplier representatives and members of management in the field to promote sales.
- Service and improve the marketability of our products through display position, concept selling and price point management.
Instructor
Eternal Beauty Manitoba
07.2021 - 08.2022
- Led the Skincare Technician Diploma program
Educator
The Salon Professional Academy
01.2018 - 01.2020
Esthetician/Receptionist
Urban Oasis Mineral Spa
01.2016 - 01.2019
- Provide waxing, facials, body treatments and makeup applications.
- Adhere to appointments in a timely manner by monitoring schedule.
- Welcome clients in a warm, friendly manner.
- Accompany clients to and from treatment rooms and thanking them on departure.
- Interview clients to obtain information about contraindications and their expectations.
- Examine client's skin to evaluate the suitability of treatments.
- Advise clients on skin care and nail care.
- Recommend suitable treatments and home care regimens
- Engage with clients during sessions on topics relating to their interests.
- Keeping track of clinical endpoints and results.
Education
AEC / DEP or Skilled Trade Certificate - Esthetics
MC College
Winnipeg, MB06.2012
Adult Education - undefined
N.A.C.C.
Winnipeg, MB09.2019
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Grant Park High School
Winnipeg, MB01.2007
Skills
- Mentoring
- Team Management
- Social Media Management
- Merchandising
- Administrative tasks
- Project-based learning
- Program development
- Curriculum development
- Classroom management
- Conflict resolution
- Academic advisement
- Time management
- Clear communication
- Neurodiversity-led Instruction
Timeline
Lead Educator
The Canadian Beauty Academy
11.2023 - 10.2024
Store Manager
ESP Salon Sales
11.2022 - 10.2023
Spa Manager
The Magic Room Spa
08.2021 - 11.2023
Instructor
Eternal Beauty Manitoba
07.2021 - 08.2022
Educator
The Salon Professional Academy
01.2018 - 01.2020
Esthetician/Receptionist
Urban Oasis Mineral Spa
01.2016 - 01.2019
Adult Education - undefined
N.A.C.C.
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Grant Park High School
AEC / DEP or Skilled Trade Certificate - Esthetics
MC College