Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Harradence

Windsor,ON

Summary

Dynamic professional with a proven track record at St Lawrence Restaurant, enhancing dining experiences through expert food & beverage pairing and warm customer service. Demonstrates meticulous attention to detail and a knack for creating memorable guest interactions.

Overview

11
11
years of professional experience

Work History

Administration

St Lawrence Restaurant
01.2024 - Current

St Lawrence Restaurant is an intimate dining experience seating 42 guests. Proudly recognized with 1 Michelin star, the restaurant offers a thoughtfully crafted 4-course set menu by Chef J-C Poirier, blending classic French cuisine with a Quebecois twist. Guests can opt to add custom beverage pairings that focus on natural wines.


  • Oversee daily administrative tasks including inventory management & supply ordering
  • Assist with all guest inquiries, reservations and special requests to ensure a seamless dining experience
  • Assist with the planning and execution of private events including managing logistics and customer communication

Server

St Lawrence Restaurant
09.2022 - Current
  • Provide personalized service with expert wine and beverage pairing recommendations, offering guidance on varietals and tasting notes
  • Maintain a clean and organized work space in a small restaurant
  • Increased sales with upselling techniques and through thorough knowledge of menu items
  • Ensure flip times are met for a 3 seating restaurant

Server

Autostrada
12.2020 - 09.2022

Autostrada is a busy neighbourhood restaurant inspired by the casual osterias of Italy. Known for it's cozy yet stylish ambiance, the restaurant offers a menu focused on fresh, high quality ingredients alongside an excellent selection of natural and conventional Italian wines.


  • Perform opening and closing duties, ensuring the dining room was prepared for seamless service transitions
  • Provided attentive service during high volume periods without sacrificing attention to detail
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Maximized table turnover rate by managing reservations and seating arrangements

Server

Hawksworth Restaurant
05.2017 - 12.2020

Hawksworth Restaurant is one of the city's premier fine dining destinations. The restaurant offers contemporary Canadian cuisine with a heavy emphasis on locally sourced ingredients. The restaurant boasts an extensive wine list, full cocktail lists and both a restaurant and bar area.


  • Conducting both tasting menus and a la carte menus at the same time, often coordinating with sommelier team on pairings
  • Ensuring all interactions with guests adhere to the high standards of fine dining service, including polished presentation and refined communication
  • Explaining menu, including many daily features and providing detailed knowledge about dishes and ingredients

Server

Chambar Restaurant
03.2014 - 05.2017

Chambar is an institution that's been at the forefront of the Vancouver dining scene since 2010. Known for it's vibrant atmosphere, late night crowd, patio happy hours and a thoughtful Belgian inspired menu. The restaurant boasts 150 seats with a private dining area and a popular patio where an extensive beer and wine list is served.


  • Stayed in constant communication with hosts to ensure tables are moving at an appropriate pace for the next seating
  • Cultivated warm relationships with regular customers
  • Maintained strong beer and wine knowledge through my tenure



Education

Smart Serve (current)
Windsor

WSET Level 2 - Wine

This Is Wine School
Vancouver, BC
10.2023

Skills

  • Inventory management
  • Warm customer service
  • Time management
  • Attention to detail
  • Food & beverage pairing knowledge
  • Teamwork

Timeline

Administration

St Lawrence Restaurant
01.2024 - Current

Server

St Lawrence Restaurant
09.2022 - Current

Server

Autostrada
12.2020 - 09.2022

Server

Hawksworth Restaurant
05.2017 - 12.2020

Server

Chambar Restaurant
03.2014 - 05.2017

Smart Serve (current)

WSET Level 2 - Wine

This Is Wine School
Amanda Harradence