Amanda Harpell

-Efficiently process customer transactions using pos system, handling cash, credit and electronic payments.

- Provided excellent customer service addressing inquiries and resolving issues to ensure a positive shopping experience.

-Maintained accurate cash drawer and reconcile transactions at the end of each shift.

- Stocked shelves and preformed merchandiser duties.

-Maintained high charity donations during the holiday seasons.

• Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
• Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
• Increased sales with effective product promotions and attractive displays.
• Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.

• Improved response times by efficiently prioritizing and dispatching emergency calls.
• Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
• Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.