Amanda Guzman Segura
South San Francisco
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Eye technician
Westlake optometry
03.2023 - Current
- Work with patients and doctors
- Help patients select appropriate frames and lenses
- Do glasses repairs and adjustments
- I use machines to check patients prescriptions
Shift Manager
Joe and the Juice
02.2023 - Current
- Manage both independent and team-oriented tasks
- Address customer inquiries with professionalism and care
- Maintain attention to detail and work efficiently in a fast-paced environment
- Take customer orders, prepare sandwiches, espresso drinks, and juices
Shift Leader
Palmetto Superfoods
08.2022 - 02.2023
- Educate customers on the health benefits of superfood ingredients
- Memorize the 1-2-3 Steps on building a proper superfood bowl
- Keep the front lobby and outside area clean
- Have excellent customer service, including being positive and extremely polite, and informative to customers, as well as giving accurate wait times
Crew Member
Dunkin' Donuts
12.2018 - 06.2022
- Take orders, box donuts, make espresso drinks, and breakfast sandwiches
- Provide excellent guest satisfaction, service speed, and product quality
- Meet safety and sanitation standards
- Work well in a team environment
- Take orders and speaking professionally with customers
Education
Cosmetology - Cosmetology
College of San Mateo
San Mateo, CA12.2024
High school diploma -
South San Francisco High School
South San Francisco, CA05.2022
Skills
- Fast learner
- Highly dependable
- Cashiering
- Cash Handling
- Food industry
- Customer service
- Shift Management
- Problem Solving
- Detail oriented
Certification
Cosmetology certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Eye technician
Westlake optometry
03.2023 - Current
Shift Manager
Joe and the Juice
02.2023 - Current
Shift Leader
Palmetto Superfoods
08.2022 - 02.2023
Crew Member
Dunkin' Donuts
12.2018 - 06.2022
High school diploma -
South San Francisco High School
Cosmetology - Cosmetology
College of San Mateo
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