Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and satisfied customers at all times.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Building Manager
Homestead Land Holdings
02.2008 - 10.2010
Planned and scheduled general maintenance, major repairs and remodeling projects.
Inspected grounds and facilities to identify necessary repairs.
Managed operations, maintenance and improvement of properties.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Showed available units to potential tenants.
Maintained 3 separate three story buildings with 36 apartments in total and 3 complex's in total of 65 units.
Personal Support Worker
Karen Campbell (Private)
12.2007 - 02.2008
Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationship with client to deliver emotional support and companionship.
Assisted client with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
Server
Tim Hortons
04.2004 - 10.2006
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Bayridge Secondary School
Kingston, ON
06.2005
Skills
Time Management and Multitasking
Complex Problem-Solving
Dependable and Responsible
Verbal and Written Communication Skills
Strong Ethics and Reliable
Accomplishments
Supervised team of 8-10 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved planning a Dart Tournament in Honor of my youth dart coach to raise money for The Youth Dart League Kingston, raising $679.50 for the youths to attend that years Provincial Youth Darts in St.Cathrines.
Achieved preparing units for new vacancies by booking contractors and overall unit cleaning with accuracy and efficiency.
WIMIS Training, WSIB, Health and Safety Training, and First Aid and CPR Training.