Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Amanda Griep

Edmonton,AB

Summary

Strategic Manager with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 15+ years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership, decision-making skills. and problem solving skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Residential Construction Manager

Andiamo Electric Ltd.
02.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Supervised team of 30 construction workers to maintain productivity and quality of work.
  • Planned, organized, and scheduled phases for multiple builders and clients.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive phase plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Prepared and submitted job invoices
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Prepared detailed reports on job stats for owners
  • Mentored apprentices and leads best practices to enhance their skills and contribute to better overall performance
  • Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity.
  • Created job files for each project and maintained current data in each file.
  • Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Office Manager

Andiamo Electric Ltd.
10.2014 - 02.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
  • Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Coordinated special projects.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Implemented ways to lower costs and keep business operating within budget.
  • Coached new hires on company processes.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to well-organized workplace culture.
  • Reported to senior management on organizational performance and progress toward goals.
  • Promoted safety-first culture by providing ongoing coaching, feedback, and support to staff members.
  • Participated in safety meetings by answering questions from staff members.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Monitored safety practices of new and existing employees.
  • Conducted thorough risk assessments for new projects, ensuring all necessary precautions were taken to maintain worker safety.
  • Kept main work areas free of debris and obstacles that could cause falls and mishaps.
  • Reviewed company processes and suggested methods that would improve overall safety for employees.
  • Completed workplace safety and hazard inspections.
  • Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
  • Collaborated with cross-functional teams to develop effective risk mitigation strategies for identified hazards.
  • Delivered engaging presentations on audit findings, fostering awareness among all employees regarding key safety concerns.
  • Ensured compliance with industry regulations by recommending corrective actions for identified safety issues.
  • Supported management in fostering culture of safety by providing relevant data and insights from audits.
  • Maintained comprehensive documentation of audit findings, enabling efficient tracking and resolution of safety concerns.

Scheduling Coordinator

NAIT
09.2010 - 09.2012
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Streamlined communication between departments for improved schedule adherence and reduced conflicts.
  • Managed sensitive information discreetly while ensuring accurate record-keeping practices were maintained throughout department.
  • Met tight deadlines under pressure, adapting quickly to changes in priorities or last-minute requests from executives.

Assistant Manager

Ricki's/Bootlegger
06.2005 - 08.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Collaborated with management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within workplace by encouraging collaboration among staff members on various projects tasks.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced store sales by creating visually appealing and strategically placed product displays.

Education

High School Diploma -

St. Thomas Aquinas
Spruce Grove, AB
06.2009

Skills

  • Scheduling and Planning
  • Training and mentoring
  • Technical knowledge
  • Budgeting and Estimating

Accomplishments

Builder Nomination Top Trade

2022

Awarded to the top trade of the year voted by the site supervisors and managers


Builder Award Conn Smythe Trophy

2022

Awarded to the team member of a Construction Trade Partner who consistently saves the day!


Builder Award Selke Trophy

2022

Awarded to the Trade Partner who is the most consistent in service, workmanship and communication practices.


Builder Nomination

2023

Awarded to the Trade Partner who is the most consistent in service, workmanship and communication practices.


Languages

English
Full Professional

Certification

WHMIS 2015 Worker Education (Generic) (CSTS 2020)

June 2021 to Present

Freedom of Information and Protection of Privacy (FOIP)

February 2020 to Present

Principles of Health & Safety Management (PHSM)

June 2016 to Present

Auditor Training Program (ATP)

June 2016 to Present

Intro to Electrical Estimating

September 2015 to Present

ELTR 305 Intro to Electrical Est (NAIT)

Introduction into electrical estimating for Commercial and Residential projects

Quickbooks Certified

August 2014 to Present

Timeline

Residential Construction Manager

Andiamo Electric Ltd.
02.2022 - Current

Office Manager

Andiamo Electric Ltd.
10.2014 - 02.2022

Scheduling Coordinator

NAIT
09.2010 - 09.2012

Assistant Manager

Ricki's/Bootlegger
06.2005 - 08.2012

High School Diploma -

St. Thomas Aquinas

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Amanda Griep