Amanda Greville
1948 160 St. SW,AB
Overview
10
10
years of professional experience
Work History
Service Appointment Coordinator
Leggat Stouffville Ford
Stouffville, ON
04.2023 - 01.2024
- Generate new business with marketing campaigns and initiatives, driving customer engagement.
- Monitor online requests and keep customers updated on the status of their vehicle via online messaging platform.
- Manage schedule for customer appointments, dispatching work to mechanics according to skill level, & get payment authorizations from fleet companies
- Coordinate with Sales department the servicing of stock, loaner & demo vehicles, ensuring sold vehicles have met all requirements for delivery deadline
Sales Consultant
Scarborough Toyota
Scarborough, ON
03.2022 - 03.2023
- Responsible for identifying and securing new sales leads while building and maintaining client relationships
- Schedule appointments for internet leads and assist with inbound sales calls ensuring to follow up with customers to address any questions or concerns
- Screen potential buyers, explaining the benefits of leasing vs financing and different payment plan options to suit their budget
- Inform clients of current, ongoing vehicle and production shortages, suggesting similar vehicles that they could secure faster that will still suit their needs
- Stay up to date with product knowledge and new releases of vehicles and accessories attending training seminars and courses
Accounting Clerk
Scarborough Toyota
Scarborough, ON
12.2021 - 03.2022
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Communicated with suppliers to reconcile invoice payments.
- Input high volume of monthly invoices with consistent accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Licensing Clerk
Scarborough Toyota
Scarborough, ON
04.2021 - 12.2021
- Checks for accuracy in paperwork before processing all new and used vehicles for licensing and registration, submitting all legal transfer work to the Ministry of Ontario
- Signs over all titles to wholesalers, compiles and maintains a list of any outstanding/ problem titles and reports status to management at the end of the month
- Prepares stock cards and dockets for traded-in and purchased vehicles, ensuring there are no outstanding liens, preparing cheques and logging all entries in Garage registry
Receptionist
Pickering Honda
Pickering, ON
04.2019 - 02.2020
- Managed incoming calls and transferred inquiries to the appropriate department
- Greeted visitors in a friendly manner and directed them through dealership
- Stocked new and used vehicles into 180 & CDK and programmed correlating keys into database
- Performed clerical duties as assigned including filing, faxing, copying and courier deliveries
- Cashed out customers picking up vehicles from the service department after hours
Administrative Assistant
Orkin
Scarborough, ON
04.2018 - 04.2019
- Responsible for filtering, answering and redirecting email inquiries and complaints
- Set up appointments for customers and managed schedules for 30 technicians
- Accurately sent contracts, invoices and pricing to internal and external personnel for monthly pest control services in condos, apartments and businesses across the GTA
Receptionist
NRG Salon and Spa
Pickering, ON
03.2014 - 04.2018
- Answered all incoming calls and handled walk-in inquiries, establishing client retention
- Managed appointments and schedules for 15 hairstylists and 4 estheticians
- Promoted and sold products, including recommending and upselling additional services
- Accountable for the cash flow and tipped out employees for services rendered, ensuring a balanced bank deposit
Education
Architectural And Building Technology
George Brown College
Toronto, ON01.2020
Timeline
Service Appointment Coordinator
Leggat Stouffville Ford
04.2023 - 01.2024
Sales Consultant
Scarborough Toyota
03.2022 - 03.2023
Accounting Clerk
Scarborough Toyota
12.2021 - 03.2022
Licensing Clerk
Scarborough Toyota
04.2021 - 12.2021
Receptionist
Pickering Honda
04.2019 - 02.2020
Administrative Assistant
Orkin
04.2018 - 04.2019
Receptionist
NRG Salon and Spa
03.2014 - 04.2018
Architectural And Building Technology
George Brown College