Amanda Greenshields
Souris,MB
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
17
17
years of professional experience
Work History
Sales Associate
Pembina Co-op
Souris, MB
12.2019 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Waitress
Ann's place
Souris, MB
06.2012 - 01.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Checked identification for minimum age for sale of alcoholic beverages.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Greeted new customers, discussed specials and took drink orders.
Front Desk Receptionist
barney's motel
Brandon, Manitoba
01.2001 - 04.2012
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Collected room deposits, fees and payments.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
Education
No Degree -
Neelin High
Brandon, MB 05.2001 -
High School Diploma -
BALC
Brandon, MB 05.2001 -
Skills
Cash Handling
Stocking and replenishing
Upselling
Sales training
Timeline
Sales Associate
Pembina Co-op
12.2019 - 08.2021
Waitress
Ann's place
06.2012 - 01.2016
No Degree -
Neelin High
05.2001 -
High School Diploma -
BALC
05.2001 -
Front Desk Receptionist
barney's motel
01.2001 - 04.2012