Amanda Good
Dieppe,NB
Summary
Personable, friendly Office Administrator with over 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
Work History
Office Administrator
Postech Screw Piles Moncton
04.2019 - Current
- Answer and respond to all Postech related calls and emails
- Great customers with a warm friendly
- Prepare and send customer quotes and create customer accounts
- Maintain our AR
- Schedule all jobs and ensure our future jobs have all the required information
- Maintain an appropriate filing system for all client accounts
- Ordering of all office supplies.
- Performs other related duties as assigned or required
Front Office Manager
Holiday Inn Express Airport Dieppe
09.2012 - 04.2019
- Manage and oversee 20 plus staff members, as well as monitor their quality of performance
- Order and maintain all front desk office supplies, as well as our kitchen supplies
- Payroll, scheduling and Accounts Receivable
- Handle guest issues or complaints while providing great service recovery to ensure they leave satisfied
- Deal with all credit card disputes and banking deposits
- Greet and maintain social interacts with hotel guests
Dietary Aid
Shannex, Quispamsis NB
06.2010 - 09.2012
- Making sure all clients were fed breakfast, lunch and supper as my shifts went from 7am-7pm
- Ensuring the kitchen area was always kept clean and our residents were fed
- Helped clients pick out what meals work best for them
- Ordering of kitchen food and maintaining Inventory
- Always kept an upbeat and happy environment for our residences
Education
Certificate - Early Childhood Education
New Brunswick Community College
Moncton, NB06.2025
Certificate -
Front Office Operation Training (IHG)
Miami, FL01.2016
Diploma -
Kennebecasis Valley High School
Quispamsis, N.B01.2010
Skills
- Highly experienced in customer service
- Ability to multitask and work productively
- Works very well under pressure
- Great team player who can resolve conflict professionally
- Able to meet tight deadlines and problem solve quickly
- Excellent computer skills and knowledge with Microsoft software
- Able to learn new programs or procedures fast and efficiently
Attributes
- 2013 - 2015, Chairman of the Health and Safety Committee
- 2017, Employee of the year / Holiday Inn Express
- 2023, First aid / CPR
References
Available upon request.
Languages
English
Full Professional
Timeline
Office Administrator
Postech Screw Piles Moncton
04.2019 - Current
Front Office Manager
Holiday Inn Express Airport Dieppe
09.2012 - 04.2019
Dietary Aid
Shannex, Quispamsis NB
06.2010 - 09.2012
Certificate - Early Childhood Education
New Brunswick Community College
Certificate -
Front Office Operation Training (IHG)
Diploma -
Kennebecasis Valley High School
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