Amanda Forbes
Orange
Summary
Currently, I am completing a bachelor's degree at the University of California, Irvine, and I will be finished in June 2026. I help my fiancé's home care business while focusing on my education. I am interested in development, advocacy, and mental wellness and support. I am a volunteer soccer coach for JUSA for two seasons. A dedicated parent, student, and worker with over two years of experience at Orange Coast College, providing support in various academic and administrative tasks. Proficient in assisting students and faculty, and children contributing to a positive educational environment. I have experience with middle school girls because my daughter is in 7th grade and plays travel ball, and I am also the team mom.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaning Specialist
Coast Cleaning Services
Orange
08.2022 - Current
- Provide weekly and biweekly cleaning services tailored to client needs, including kitchens, bathrooms, floors, trash removal, and deep cleaning rotations.
- Skilled in move-out and carpet cleaning, customer communication, and schedule coordination.
- Known for strong work ethic, attention to detail, and consistently leaving homes sparkling clean.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Student Assistant
Orange Coast College
Orange
11.2021 - 06.2023
- Provided support in various academic and administrative roles at Orange Coast College, focusing on enhancing the educational experience for students and faculty.
- Assisted students and faculty with academic inquiries and administrative tasks, fostering a supportive learning environment.
- Facilitated communication between students and staff, ensuring timely resolution of issues and information dissemination.
- Maintained organized records and documentation, supporting efficient office operations within the academic environment.
- Contributed to maintaining a positive atmosphere on campus by actively engaging with fellow students and faculty.
Education
Bachelor's - Psychological Sciences, Education
University of California Irvine
Irvine, California06-2026
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA01.2023
Skills
- Student Engagement
- Record Keeping
- Problem Solving
- Event Coordination
- Administrative Support
- Communication
- Advocacy
- Team collaboration
- Safety awareness
Languages
Spanish, Good working knowledge
Websites
Certification
7 vs 7 soccer coaching certification JUSA
Timeline
Cleaning Specialist
Coast Cleaning Services
08.2022 - Current
Student Assistant
Orange Coast College
11.2021 - 06.2023
Bachelor's - Psychological Sciences, Education
University of California Irvine
Associate of Arts - Psychology
Orange Coast College