Amanda Fila
Minto,NB
Summary
Dynamic and detail-oriented Office Manager LPN. Experienced in office management and customer service, enhancing team productivity and ensuring confidentiality.
Skilled in medication administration and compassionate care, dedicated to improving patient outcomes through effective communication and organizational excellence.
Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Experienced healthcare professional prepared for this role. Also proven ability to provide high-quality patient care with strong clinical skills in administering medications, monitoring vital signs, and assisting with daily activities. Known for strong collaboration with medical teams, adapting to changing needs, and achieving positive outcomes. Reliable, compassionate, and skilled in patient communication and support.
Willing to learn new skills and perform at highest possible skill set.
Overview
16
16
years of professional experience
Work History
Office Manager LPN
Triple C Comfort Keepers
08.2023 - Current
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintains accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversees office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducts regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assists in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Monitors client care, building care plans, homecare setting goal.
- Oversees PSW staff care and duties.
- Payroll duties.
- Bills Social Development, insurance companies and clients.
Footcare Nurse LPN
Self Employeed
04.2017 - Current
- Educate patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Performed foot-care servies in clients homes and in long term care settings.
- Basic, Advanced and Diabetic Foot-care Services.
- Routine foot-care services. Decreased callous, nails trimmed and filed.
- Bil; insurances and Social Development.
- Communicate with the Veterans Units.
Licensed Practical Nurse LPN Nursing Home
Mill Cove Nursing Home
06.2016 - 08.2023
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Conducted team lead duties.
- Medication passes.
- Performed patient care. Both personal care as well as emotional support.
- Performed LPN duties.
PSW Homecare
Service to Seniors
03.2012 - 05.2016
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
Admin Clerk
Horizon Health Network
06.2009 - 06.2011
- Entered data into system and updated patient contacts with information to keep records current.
- Communicated with patients via phone and email to confirm deliveries and respond to inquiries.
- Registered patients in an outpatient setting.
- Scheduled patients for blood work and x-rays.
- Filed and documented patient information.
- Communicated with RN and MD.
- Faxed requisitions to specific destinations.
- Filed paperwork.
Education
LPN - Nursing
New Brunswick Community College NBCC
Fredericton NB06-2016
Medical Administrative Assistant - Medical
Atlantic Business College ABC
Fredericton NB06-2009
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Data entry
- LPN full scope duties
- Diabetic Foot-care
- Direct patient care
- Wound care
- Compassionate care
- Physical assessment
- Vital signs monitoring
- Medical documentation
- Geriatric nursing
Timeline
Office Manager LPN
Triple C Comfort Keepers
08.2023 - Current
Footcare Nurse LPN
Self Employeed
04.2017 - Current
Licensed Practical Nurse LPN Nursing Home
Mill Cove Nursing Home
06.2016 - 08.2023
PSW Homecare
Service to Seniors
03.2012 - 05.2016
Admin Clerk
Horizon Health Network
06.2009 - 06.2011
LPN - Nursing
New Brunswick Community College NBCC
Medical Administrative Assistant - Medical
Atlantic Business College ABC
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