Amanda Fernando
Brampton,ON
Summary
A hard-working and passionate job seeker with an extensive administration and human resources background. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments, and schedules for new projects. Solid financial acumen, operations experience, and natural leadership talents.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Operations and Human Resources
Agora Private Limited
12.2022 - 12.2023
- Assist in developing and updating job descriptions by gathering information from hiring managers and employees
- Collaborate with management to draft, review, and update company policies and procedures
- Aid Talent Acquisition team by screening resumes and application forms, scheduling interviews, and conducting reference checks for potential candidates
- Handle various administrative duties such as employee filing
- Preparing reports, summarizing progress, and actively contributing to discussions
- Follow company's health and safety program, rules, and procedures to maintain safe work environment
- Enhanced employee management by developing schedules, tracking time, and administering payroll and inventory systems; maintain all copies of payroll records
- Collaborate with stakeholders to enhance operational processes
Administrative Assistant
Agora Private Limited
11.2019 - 12.2022
- Prepare presentations, take meeting minutes, schedule meetings, calendar and email management, and booking travel arrangements including flights hotels and car rentals. Create and/or edit business documents and letters
- Scheduled office meetings and client appointments for staff teams.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Used QuickBooks to produce monthly invoices, reports, and other deliverables
Accounts and Administrative Executive
Macksons Care Private Limited
10.2018 - 11.2019
- Deal with all clients in prompt and professional manner
- Plan and execute retailer events, sales and training visits in respective service doors that impact brand awareness
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights
Plan and manage budgets - Maintain high level of knowledge of all products
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access
- Used QuickBooks to produce monthly invoices, reports, and other deliverables
Management Assistant - Trainee
National Housing Development Authority
10.2016 - 10.2018
Customer Service Agent
Nations Trust Bank PLC
06.2015 - 09.2015
Education
MBA - Technology, Innovation, And Entrepreneurship
International Business University
Toronto, ON04.2025
MBA -
Canterbury Christ Church University
United Kingdom12.2022
Post Graduate Diploma in Human Resource Management - Human Resources Management
Qualifi - UK
United Kingdom11.2022
Bachelor of Arts - Labor Management
University of Colombo
Colombo10.2022
Diploma in Strategic Sales Management - Strategic Sales Management
KDC Academy of Management
Colombo02.2022
Diploma in Labor Education - Labor Education
University of Colombo
Colombo08.2019
Skills
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- MS Office
- Multitasking Abilities
- Quickbooks
Timeline
Assistant Manager of Operations and Human Resources
Agora Private Limited
12.2022 - 12.2023
Administrative Assistant
Agora Private Limited
11.2019 - 12.2022
Accounts and Administrative Executive
Macksons Care Private Limited
10.2018 - 11.2019
Management Assistant - Trainee
National Housing Development Authority
10.2016 - 10.2018
Customer Service Agent
Nations Trust Bank PLC
06.2015 - 09.2015
MBA - Technology, Innovation, And Entrepreneurship
International Business University
MBA -
Canterbury Christ Church University
Post Graduate Diploma in Human Resource Management - Human Resources Management
Qualifi - UK
Bachelor of Arts - Labor Management
University of Colombo
Diploma in Strategic Sales Management - Strategic Sales Management
KDC Academy of Management
Diploma in Labor Education - Labor Education
University of Colombo
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